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Sending controller back in due to an issue
1152 4 2017-6-2
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OhOhDrone
lvl.4
Flight distance : 526076 ft
United States
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Here is a background of my current and I have engaged DJI support. I will write a review of the whole process. Overall Cristian who I have worked with have been super helpful. I did have a question on how to fill out repair form if someone from DJI can help. I was not able to reach Cristian to answer my questions.

1) What do I enter for the "Return Parts" section? Do I just write Mavic Controller?
2) Where is the SN for the controller? I see a few serial numbers at the back but I am not sure which one is the unique serial number.



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2017-6-2
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V_kingo
Second Officer
Flight distance : 310157 ft
Chile
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1) I assume is: Mavic Controller model GL200A
2) The one in the white lavel (and QR code)
2017-6-2
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OhOhDrone
lvl.4
Flight distance : 526076 ft
United States
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V_kingo Posted at 2017-6-2 10:34
1) I assume is: Mavic Controller model GL200A
2) The one in the white lavel (and QR code)

Got it. Thanks!
2017-6-5
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hallmark007
Captain
Flight distance : 4768845 ft
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Ireland
Online


Hey man hope you get it back soon, if you go to your app flight screen 3 dots scroll down to about and you RC S/N is in there you will need to turn your AC on.
And inventory list just RC.
2017-6-5
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OhOhDrone
lvl.4
Flight distance : 526076 ft
United States
Offline

hallmark007 Posted at 2017-6-5 07:49
Hey man hope you get it back soon, if you go to your app flight screen 3 dots scroll down to about and you RC S/N is in there you will need to turn your AC on.
And inventory list just RC.

Thanks! Yes I hope I get it back asap as well. I am going to miss it. I love my Mavic. I guess now is a good time to try out the Wifi functions.
2017-6-5
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