mevena17
lvl.1
Flight distance : 61545 ft
United States
Offline
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Hi all, I'm brand new here.
I recently got my Phantom after much anticipation, and was really falling in love with it.
Unfortunately, today as I was flying, the drone completely lost signal with the controller, and flew straight into a wall and is pretty badly damaged
The compass was calibrated, I had dozens of GPS satellites, and the flight was perfectly smooth up until this point, and I was within the 500m flight distance, the battery was fully secured and all the way in.
The app suddenly and completey lost signal, going all the way back to "aircraft not connected." There was no diminishing of the connection, no image flickering or loss, just suddenly went out on my end. Of course, I immediately had a terrible feeling of dread, but I activated the return to home on the app, of course realizing that that was no hope because it responded that there was no connection to give the command. Note that I have flown at this same distance from me in this same spot before without issue.
The drone, on the other hand, did not shut off, or return to home, or anything of the sort. It flew into a wall and then continued spinning the motors while upside down on the concrete, which is how we found it. I will attach photos of the aftermath, where you can see that the tops of the propellers are literally grinded off from sitting there spinning still.
Obviously I feel awful about the whole thing, but I am fairly sure it was a mechanical issue. If the drone lost my controller signal, as my app thought it did, shouldn't it have gone into return to home? Or at the very least, when I lost the signal and took my hands off the controls, it shouldn't have continued on into the wall and even beyond that while it was on the ground.
I just hope that it is covered under warranty as mechanical error...
I would greatly appreciate advice as to how to proceed. I am going to get working on getting the flight logs (can this be done on the app, or just by plugging the drone into my computer?) and I will post pistures and the video from the flight, if I can get it successfully.
Thanks a lot all, and thank you for your patience, as unfortunately I am brand new with this.
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