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Italy
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Nigelbrinkmann Posted at 2017-6-9 18:39
Hi, you already probably know what the indicator led's mean ,but when the left led (Camera status indicator) is a solid red normally means there is a camera issue or system error, or the camera is not mounted correctly on the handle or even the terminals on the handle or camera are slightly misaligned or are dirty.
The right led (System status indicator) solid red normally indicates a non dji battery, but I see you have all genuine dji batteries, so again it could be the terminals in the osmo handle are dirty or the terminals on the battery are dirty.
Also if you have a multi-meter you can check if your batteries are at full charge after charging.
Thank you for your reply, and sorry for my late
I'll consider your suggestion in the future, but I don't think that it's a mechanical issue in this case, because it happens very often, and it always been fixed by the trick I described (that doesn't provide lens removing, just the battery while in standby mode). Remember also that it happens with 2 different cameras, x3 and x5r.
I use to keep everything clean, but I'll check it a bit more...
I'm writing an email to support
Thank you
Christian
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