Can't access the intalligent flight modes on Mavic Pro.
14592 39 2017-6-10
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fansb20df8cf
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Hi there! I've had the Mavic Pro for a week now, and everything is fine, except for one thing. I can't access the intelligent flight modes on the Mavic Pro. I followed all the instructions. I am in p-mode, the battery is over 50%, and I am higher than 3 meters from the ground! When I select active track, nothing happens. Then a warning says that I can't use the flight mode and I should try again later. Also, I can't use all 12-flight modes! When I select a flight mode, the same thing happens and the warning shows on the display. By the way, I am with the latest firmware. Is the problem from the phone? I am using Samsung A3, which is not recommended. Are any things which have to be turned on, in order to access the flight modes? Please HELP!

2017-6-10
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fansb20df8cf
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Bulgaria
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PLEASE HELP!!!
2017-6-11
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PhanFran
Second Officer
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Not sure if intelligent flight modes are available in "Beginner Mode" ? Are you in Beginner Mode by any chance ?
2017-6-11
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fansb20df8cf
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No, I am not in beginner mode!
2017-6-11
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Mari
First Officer
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Did you enable Multiple Flight Mode in menu?
Screenshot_20170611-113336.png
2017-6-11
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SeaComms
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I have been using the different flight modes without that function switched on - I believe that only allows the P-S switch to function to get you into sports mode.
2017-6-11
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Tealk
lvl.4
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i bet he is not enabling the inteligent flights modes
2017-6-11
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hallmark007
Captain
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Enable flight modes when aircraft is turned on. You can enable if aircraft is turned off.
2017-6-11
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Ma(v/g)ic Pro
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Bulgaria
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Thanks for all of you! I have not enabled the flight modes! Thank you very much! Now it is raining outside, but I am 100 % sure that it will work tomorrow! Thank you in advance!
2017-6-11
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Ma(v/g)ic Pro
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Hi there! The rain stopped and I tried it out! Unfortunately, it does not work again! Only sports mode work! PLEASE HELP! BTW, I have reinstalled the app! Any suggestions!
2017-6-11
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Ma(v/g)ic Pro
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Hi There! I tried it out with an iPhone! It worked! So it was a phone issue!
2017-6-15
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fans3fc79d84
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Ma(v/g)ic Pro Posted at 2017-6-15 13:17
Hi There! I tried it out with an iPhone! It worked! So it was a phone issue!

Hi !

I have the same problem and it arisen after the latest firmware update.
Almost 6 month I used different modes from with my Samsung Galaxy S5 and now I'm unable to do it.

Does anybody know how to solve the issue except the change the phones ?
2017-10-30
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oscarsquirrel
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I've got a similar problem.  After firmware update the intelligent flight mode only appear when I'm in Beginner mode (when connected to the drone) and disappears when I switch out of Beginner. BUT - offline intelligent flight mode (icon) does show in and out of Beginner mode.  Wondering if there is a mismatch of software /firmware ???
2017-10-31
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DJI Susan
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fans3fc79d84 Posted at 2017-10-30 04:56
Hi !

I have the same problem and it arisen after the latest firmware update.

Just to verify, what's the current aircraft, controller and APP version? What's the error message when you switch to intelligent flight mode? Please post the screenshot if applicable, thanks in advance!
2017-10-31
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oscarsquirrel
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DJI Susan Posted at 2017-10-31 20:32
Just to verify, what's the current aircraft, controller and APP version? What's the error message when you switch to intelligent flight mode? Please post the screenshot if applicable, thanks in advance!

Hi Susan

App.   V4.1.12

Aircraft. 01.04.0000

Currently on holiday in SW Australia and would love to get this  sorted.

Thanks !

2017-10-31
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oscarsquirrel
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oscarsquirrel Posted at 2017-10-31 20:47
Hi Susan

App.   V4.1.12

Sorry - controller is same version as aircraft 01.04.0000

There is no error message.  Simply no icon to tap to enter Intelligent Flight Mode at left of screen below Take off and RTH icons.    Icon is only there in Beginner mode.  

2017-10-31
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DJI Susan
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oscarsquirrel Posted at 2017-10-31 17:54
I've got a similar problem.  After firmware update the intelligent flight mode only appear when I'm in Beginner mode (when connected to the drone) and disappears when I switch out of Beginner. BUT - offline intelligent flight mode (icon) does show in and out of Beginner mode.  Wondering if there is a mismatch of software /firmware ???

Oscar, please refer my reply in 14# and confirm the above information.
2017-10-31
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fans3fc79d84
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DJI Susan Posted at 2017-10-31 20:32
Just to verify, what's the current aircraft, controller and APP version? What's the error message when you switch to intelligent flight mode? Please post the screenshot if applicable, thanks in advance!

Dear Susan,

Mavic Pro has V 01.04.0000,  app version is 4.1.10. Phone is Samsung Galaxy S5.
After take off and trying to switch to intelligent modes it show the warning "Cannot enter the selected flight mode. Try again later"




2017-10-31
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oscarsquirrel
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DJI Susan Posted at 2017-10-31 22:18
Oscar, please refer my reply in 14# and confirm the above information.

Susan

App version. v4.1,12

Aircraft v01.04.000

Remote controller. V01.04.0000

IPhone 6S. Software v10.3.3


No error messages switching to intelligent flight mode because the icon is not there except in Beginner mode.  Hope this is clear.

Thanks

2017-11-1
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DJI Susan
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fans3fc79d84 Posted at 2017-10-31 23:02
Dear Susan,

Mavic Pro has V 01.04.0000,  app version is 4.1.10. Phone is Samsung Galaxy S5.

Double check, are you in Sport Mode? Also, according to the screenshot you offered, it seemed that you are indoor where GPS signal is not well. Please change to another open location with good GPS signal to confirm.
2017-11-1
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DJI Susan
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oscarsquirrel Posted at 2017-11-1 00:01
Susan

App version. v4.1,12

Noted with thanks! It sounds very strange. Please offer the screenshot in Beginner Mode and non-Beginner Mode, I'll forward to our engineers to review.
2017-11-1
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_Artem_
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DJI Susan Posted at 2017-11-1 02:12
Double check, are you in Sport Mode? Also, according to the screenshot you offered, it seemed that you are indoor where GPS signal is not well. Please change to another open location with good GPS signal to confirm.

Hi Susan!

Of course I checked several times whether the controller is witched to sport mode or not.

As for screenshot, yes, I made it in home through the All Warnings menu in app, which showed warnings which I had when trying to switch on the intelligent mode during several flights outdoor in October.

2017-11-1
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oscarsquirrel
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DJI Susan Posted at 2017-11-1 02:14
Noted with thanks! It sounds very strange. Please offer the screenshot in Beginner Mode and non-Beginner Mode, I'll forward to our engineers to review.

Hi Susan, here are the screen shots

Start up screen with aircraft in normal mode. No IFM icon showing



Aircraft status showing Normal (latest firmware)

IFM screen beginner

IFM screen beginner


Main controller settings for normal (multiple flight modes, P selected)




Beginner mode engaged (IFM icon showing)



IFM screen (Beginner mode selected)

IMG_9315.PNG


As you can see, the IFM icon is available in Beginner mode both on the ground and when flying (but disabled when accessed - which is normal), but in Normal flight mode there is no IFM icon showing either when the aircraft is on the ground or when it is flying.

Is this everything you need  ?

Thanks
Oscar the Squirrel

2017-11-1
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oscarsquirrel
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oscarsquirrel Posted at 2017-11-1 18:13
Hi Susan, here are the screen shots

Start up screen with aircraft in normal mode. No IFM icon showing



Sorry for double post - pic attachment seemed to fail

IMG_9312.PNG

IMG_9313.PNG

IMG_9314.PNG

IMG_9315.PNG

IMG_9318.PNG









2017-11-1
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oscarsquirrel
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oscarsquirrel Posted at 2017-11-1 18:13
Hi Susan, here are the screen shots

Start up screen with aircraft in normal mode. No IFM icon showing



Sorry for double post - pic attachment seemed to fail and got a Kong server upload error
IMG_9311.PNG

IMG_9313.PNG

IMG_9312.PNG

IMG_9314.PNG

IMG_9315.PNG

IMG_9318.PNG


2017-11-1
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oscarsquirrel
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Well - problem seems to have been solved by switching OFF multiple flight mode !    I can now see IFM icon when Multiple Mode is switched OFF and P is selected.  All IFM options available and functional.   
2017-11-2
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DJI Susan
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_Artem_ Posted at 2017-11-1 09:37
Hi Susan!

Of course I checked several times whether the controller is witched to sport mode or not.

Well noted. Please upload a complete video of this for better assistance, including the About page. Also, I would recommend you to change another recommended to verify if applicable. It will be helpful to locate the exact reason, thanks for cooperation.
2017-11-2
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DJI Susan
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oscarsquirrel Posted at 2017-11-2 17:41
Well - problem seems to have been solved by switching OFF multiple flight mode !    I can now see IFM icon when Multiple Mode is switched OFF and P is selected.  All IFM options available and functional.

Anyway, glad to hear that you have figured it out. Just to verify, the Multiple Flight Modes was disabled...then you can enter the intelligent flight mode...I'm confused...
2017-11-2
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oscarsquirrel
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DJI Susan Posted at 2017-11-2 23:13
Anyway, glad to hear that you have figured it out. Just to verify, the Multiple Flight Modes was disabled...then you can enter the intelligent flight mode...I'm confused...

To clear things up...I'm in P Mode.  If I enable multiple flight mode, the IFM icon disappears on the main screen.   If multiple flight mode is DISABLED, then IFM is visible

I was under the impression that I had to activate multiple flight mode to have access to IFM - this seems not to be the case.



2017-11-3
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DJI Susan
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oscarsquirrel Posted at 2017-11-3 08:05
To clear things up...I'm in P Mode.  If I enable multiple flight mode, the IFM icon disappears on the main screen.   If multiple flight mode is DISABLED, then IFM is visible

I was under the impression that I had to activate multiple flight mode to have access to IFM - this seems not to be the case.

Thanks for this. It sounds a little strange....Could you offer the screen recording for checking? I'll appreciate your time.
2017-11-7
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oscarsquirrel
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DJI Susan Posted at 2017-11-7 19:59
Thanks for this. It sounds a little strange....Could you offer the screen recording for checking? I'll appreciate your time.

Hi Susan,  I'll need to check how to capture the screen recording - but once I've figured that out I'll send it through.  Do you want me to post here or via PM/email ?
2017-11-8
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DJI Susan
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oscarsquirrel Posted at 2017-11-8 21:53
Hi Susan,  I'll need to check how to capture the screen recording - but once I've figured that out I'll send it through.  Do you want me to post here or via PM/email ?

Both are OK. I'm glad to learn more and share this. Thanks for your understanding.
2017-11-13
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fans830dfdfc
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DJI Susan Posted at 2017-11-13 04:43
Both are OK. I'm glad to learn more and share this. Thanks for your understanding.

Help - I followed these posts and I am having the exact same problem.  So is the final answer? Just turn off the multiple flight modes?
2017-12-23
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DJI Susan
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fans830dfdfc Posted at 2017-12-23 18:52
Help - I followed these posts and I am having the exact same problem.  So is the final answer? Just turn off the multiple flight modes?

Sir, did you refer my above suggestions for troubleshooting? If no helps, please kindly offer your video for better assistance, thanks!
2017-12-24
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Glen Miller
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DJI Susan Posted at 2017-11-7 19:59
Thanks for this. It sounds a little strange....Could you offer the screen recording for checking? I'll appreciate your time.

I am having the exact same problem with my Mavic, will disable IFM next time I fly, too windy now.
2018-1-20
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Fred F
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Ma(v/g)ic Pro Posted at 2017-6-11 10:18
Hi there! The rain stopped and I tried it out! Unfortunately, it does not work again! Only sports mode work! PLEASE HELP! BTW, I have reinstalled the app! Any suggestions!

What about the side switch that switches between Sport mode and normal mode.  Just in case if you havn't already switched that.
2018-1-20
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Glen Miller
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Glen Miller Posted at 2018-1-20 15:16
I am having the exact same problem with my Mavic, will disable IFM next time I fly, too windy now.

Yea!!!  It worked !!! Turned off Intelligent Flight Modes, and IFM icon came back, did a POI perfectly, altho windy.

DJI gonna repair this ?? anytime soon ???
2018-1-20
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Simmo1
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Glen Miller Posted at 2018-1-20 16:24
Yea!!!  It worked !!! Turned off Intelligent Flight Modes, and IFM icon came back, did a POI perfectly, altho windy.

DJI gonna repair this ?? anytime soon ???

What version of the crapp are you on?
2018-1-20
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Glen Miller
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Simmo1 Posted at 2018-1-20 18:10
What version of the crapp are you on?

THE VERSION IS 4.2.6
2018-2-22
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djiuser_Je53bnenKeUk
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Hi. I had the same problem. I just got a new iPhone 7+ and have the latest app version 4.2.6

Intelligent Flight Mode is only functional when disabling intelligent flight modes. Otherwise, everything else seems to be functioning normally.

Thank you for posting the solution, Glen!
2018-2-25
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