DCSmith
lvl.2
United States
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I decided to see if there was new firmware for the Smart contreoller. I have V01.00.0650. First I tried DJI Assistant 2 for Mavic (v2.0.12). It "sees" the Smart controller, but then displays "Network Error Please Retry".
I then tried to do the firmware upgrade on the Smart Controller itself.
Wi-Fi connected, I am signed into "DJI Go 4" app.
Settings, System Update,
"Failed to get Server information, please check your network connection".
I can't seem to get past these errors.
Update:
I just tried creating a Hotspot with my iPhone and connected the Smart Controller to it. The update is running.
Must be something in my Asus Router (RT-AC3200) causing the problem.
Update2:
After updating to firmware v01.00.0700, I went back on my local network. I tried using DJI Assistant for Mavic - same error. Settings, System Update - same error. I disabled the firewall on my router and my Windows 10 Pro PC - no changes.
Update3:
I decided to check my M2P. Connected it to DJI Assistant2 for Mavic. It saw the M2P and updated the "No Fly Database" (?). However, I then get the same error on the Firmware Update tab.
I did a complete uninstall & deleted the DJI Assistant directories. I then did a fresh install
Here is the DJI Assistant 2/Mavic/log
[14:45:04.647][DJIServiceMgr ] DA2 Version info:2.0.12.8.952 2020/04/26 21:20:21 35bb1aee
[14:45:04.664][DJIUavDevice for win ] StartGoProc | workPath: C:/Program Files (x86)/DJI Product/DJI Assistant 2 For Mavic/DJIEngine |execPath: C:/Program Files (x86)/DJI Product/DJI Assistant 2 For Mavic/DJIEngine\DJIServiceCore.exe
[14:45:06.278][DJIWebFileGetter ] [OnFinish]reply statusCode=400
[14:45:06.278][DJIWebFileGetter ] Reply error :302
[14:45:06.278][DJIWebFileGetter ] Reply error string :Error downloading https://mydjiflight.dji.com/api/v2/register_device - server replied: Bad Request
[14:45:06.279][DJILogin ] ApiV2RegisterDevice error:{"ERROR_SUB_CODE":302,"ERROR_TYPE_CODE":3}
[14:45:08.487][DJIWebFileGetter ] [OnFinish]reply statusCode=200
[14:45:08.742][DJIWebFileGetter ] [OnFinish]reply statusCode=400
[14:45:08.743][DJIWebFileGetter ] Reply error :302
[14:45:08.743][DJIWebFileGetter ] Reply error string :Error downloading https://mydjiflight.dji.com/api/v2/user/user_type - server replied: Bad Request
[14:45:08.743][DJILogin ] UserType: {"ERROR_SUB_CODE":302,"ERROR_TYPE_CODE":3}
[14:45:08.744][DJILogin ] user type:
[14:46:07.362][DJIIdentifierMgr ] Device Arrive COM8
[14:46:07.362][DJICmdIo ] open COM8
[14:46:07.563][DJISerialIo ] Open COM8 success!
[14:46:07.563][DJIIdentifierMgr ] open device succeed
[14:46:08.823][DJIIndustrialSecurityConf] [DJIIndustrialSecurityConfig] step1 timeout!!!
[14:46:08.823][DJIIdentifierMgr ] DOI Auth Failed
[14:46:08.824][DJIIndustrialSecurityConf] [DJIIndustrialSecurityConfig] step1 timeout!!!
[14:46:08.826][DJIIdentifierMgr ] [Rc , rm500v1_rc , 00.00.10.34 ], App
[14:46:08.826][DJIDeviceMgr ] device service ready! COM8
[14:46:08.832][DJIDeviceMgr ] DevArrival, Rc, rm500v1_rc, ,00.00.10.34, 3357795ef9009824270bc3e6f7ec675e34678b02, normal
[14:46:08.832][DJISoftUpdater ] platform:win software_version:2.0.12.8 model_type:rm500v1_rc firmware_version:00.00.10.34
[14:46:08.832][DJIDeviceMgr ] Info Ui...
[14:46:09.174][DJIWebFileGetter ] [OnFinish]reply statusCode=200
[14:46:09.174][DJISoftUpdater ] get check ok
[14:46:11.855][DJIWebSocketServer ] No service for [/controller/config/user/3357795ef9009824270bc3e6f7ec675e34678b02]
[14:46:12.191][DJIWebSocketServer ] No service for [/go_docker/3357795ef9009824270bc3e6f7ec675e34678b02]
[14:46:12.198][ExtraAppHolder ] C:/Program Files (x86)/DJI Product/DJI Assistant 2 For Mavic/DJIEngine\DJIServiceCore.exe 2 Normal
[14:46:12.779][DJIDeviceMgr ] Refresh DevArrival, Rc, rm500v1_rc, ,00.00.10.34, 3357795ef9009824270bc3e6f7ec675e34678b02, normal
[14:46:12.779][DJISoftUpdater ] platform:win software_version:2.0.12.8 model_type:rm500v1_rc firmware_version:00.00.10.34
[14:46:12.805][DJIDeviceMgr ] Refresh DevArrival, Rc, rm500v1_rc, ,00.00.10.34, 3357795ef9009824270bc3e6f7ec675e34678b02, normal
[14:46:12.805][DJISoftUpdater ] platform:win software_version:2.0.12.8 model_type:rm500v1_rc firmware_version:00.00.10.34
[14:46:12.824][DJIWebSocketServer ] No service for [/controller/config/user/3357795ef9009824270bc3e6f7ec675e34678b02]
[14:46:13.089][DJIWebFileGetter ] [OnFinish]reply statusCode=200
[14:46:13.089][DJISoftUpdater ] get check ok
[14:46:13.162][DJIWebFileGetter ] [OnFinish]reply statusCode=200
[14:46:13.162][DJISoftUpdater ] get check ok
[14:46:15.165][DJIDeviceInfoEnumerator ] 20% 1/ 5 3399_SYS(5)
[14:46:15.171][DJIDeviceInfoEnumerator ] 40% 2/ 5 RC_MCU(0)
[14:46:15.175][DJIDeviceInfoEnumerator ] 60% 3/ 5 1860_SYS_GND(1)
[14:46:15.216][DJIDeviceInfoEnumerator ] 80% 4/ 5 HDVT_GND(0)
[14:46:15.216][DJIDeviceInfoEnumerator ] 100% 5/ 5 SDR_GND(7)
[14:46:15.217][DJIDeviceInfoEnumerator ] 1860_SYS_GND (13:1) Ldr : 02.00.00.21 App : 02.00.00.21 RM500 RC Ver.A
[14:46:15.218][DJIDeviceInfoEnumerator ] RC_MCU (6 :0) Ldr : 03.03.04.43 App : 06.01.02.10 RM500-SDR-J
[14:46:15.218][DJIDeviceInfoEnumerator ] HDVT_GND (14:0) Ldr : 00.06.00.01 App : 00.01.00.02 RM500 HDVT
[14:46:15.218][DJIDeviceInfoEnumerator ] SDR_GND (14:7) Ldr : 00.00.00.00 App : 03.00.00.13 DJI WIRELESS
[14:46:15.219][DJIDeviceInfoEnumerator ] 3399_SYS (2 :5) Ldr : 02.02.00.00 App : 00.00.10.34 rm500
[14:46:15.220][DJIFirmPackListRefresher2] Release Product: 1
[14:46:15.420][DJIWebFileGetter ] [OnFinish]reply statusCode=200
[14:46:15.530][DJIWebFileGetter ] [OnFinish]reply statusCode=302
[14:46:15.575][DJIWebFileGetter ] NetworkError: 3
[14:46:15.575][DJIWebFileGetter ] [OnFinish]reply statusCode=0
[14:46:15.575][DJIWebFileGetter ] Reply error :3
[14:46:15.576][DJIWebFileGetter ] Reply error string :Host terra-2-g.djicdn.com not found
[14:46:21.855][ExtraAppHolder ] C:/Program Files (x86)/DJI Product/DJI Assistant 2 For Mavic/DJIEngine/DJIBrowser/DJIBrowser.exe 0 Normal
[14:46:21.858][ ] release class DJIIdentifierInterface<class DJISecondIdentifier>
[14:46:21.858][ ] Release DJIIdentifier.
[14:46:21.858][ ] release class DJIIdentifierInterface<class DJIGeneralIdentifier>
[14:46:21.858][ ] Release DJIIdentifier.
[14:46:21.858][gen_idf_COM8 ] release class DJIIdentifierInterface<class DJIGeneralIdentifier>
[14:46:21.858][gen_idf_COM8 ] Release DJIIdentifier.
[14:46:21.858][DJISerialIo ] Free COM8 success!
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