Hi, I have a Mavic air and have not used it in ages. I charged the batteties today to take it out tomorrow but the DJI app no longer opens. I unistalled it and download DJI go4 but that also doesn't work. Does anyone know which app i need or why this is happening? Cheers

Go 4 is the correct app. I just tried to open it on my galaxy s10 and it no longer works for me either. My guess is it won't run on Android 12. My phone updated about a month ago and I haven't used it to fly. I use an iPad mini 4.

Mikem691 Posted at 2-26 09:35
Go 4 is the correct app. I just tried to open it on my galaxy s10 and it no longer works for me either. My guess is it won't run on Android 12. My phone updated about a month ago and I haven't used it to fly. I use an iPad mini 4.

Does that fit in the controller?

Yes. The mini 4 fits. It's tight but works great.

Here is a video I made
https://youtu.be/I0rmxlhBOWw

Hi there. Thank you for reaching out and we're sorry for the trouble. The DJI Mavic Air will not work with the DJI Fly app instead it uses the DJI Go 4 application. In addition, could you please confirm what mobile device are you using? You may download the said app using the link below. Please keep us posted. Thank you.

https://www.dji.com/downloads/djiapp/dji-go-4

DJI Paladin Posted at 2-26 21:56
Hi there. Thank you for reaching out and we're sorry for the trouble. The DJI Mavic Air will not work with the DJI Fly app instead it uses the DJI Go 4 application. In addition, could you please confirm what mobile device are you using? You may download the said app using the link below. Please keep us posted. Thank you.

https://www.dji.com/downloads/djiapp/dji-go-4

Im using dji go4 with my samsung s10+

Diabolic Posted at 2-27 00:04
Im using dji go4 with my samsung s10+

Thank you for the information provided. It seems that the mobile device that you are using is not compatible with the said application and this might be the reason for the issue. We strongly recommend using a compatible device to avoid issues. You may refer to the image below for your reference. Thank you for your understanding and support.

Try an earlier version of the go4 app, Start here:

https://apkpure.com/dji-go-4-for ... /dji.go.v4/versions

You can pick which ever version you like/works for you...

I think I'm still on 4.0.5?