Iphone 13 pro max no GPS data on Media video and pictures. Iphone authorized to control DJI

Hi there. Thank you for reaching out. Kindly please refer to the solution below regarding this issue of yours and please let us know if this works on your end.

1. Enable the location information permissions on the mobile device.  Path: Settings in the mobile device>DJI Mimo>Location.


2. Open the DJI Mimo App, and enter "Profile">"Privacy"> "GPS information". Switched on the "GPS information" button.




Please let us know if this works or not so we can move forward to help you. Thank you for your understanding and support.

Thanks for the fast reply. Everything is working well.
Raz

bezraz Posted at 5-4 01:10
Thanks for the fast reply. Everything is working well.
Raz

You are very much welcome. Please don't hesitate to reach us if you have other inquiries. Have a nice day ahead!

DJI Paladin Posted at 5-3 21:08
Hi there. Thank you for reaching out. Kindly please refer to the solution below regarding this issue of yours and please let us know if this works on your end.

1. Enable the location information permissions on the mobile device.  Path: Settings in the mobile device>DJI Mimo>Location.

Can someone confirm if this is the same process on an Iphone SE. I've done all of the process DJI Paladin has described and it's still not recording the exif gps data.

LuckyPhil Posted at 6-23 23:14
Can someone confirm if this is the same process on an Iphone SE. I've done all of the process DJI Paladin has described and it's still not recording the exif gps data.

Hi there. Thank you for reaching out. Can you please provide us a screen recording showing the same settings on your mobile device (refer to the settings provided above)? Please keep us posted. Thank you.  

Thank you Paladin, below are the screen grabs from my iPhone SE.