[size=15.008px]Good day all,

[size=15.008px]We use a DJI Phantom4 RTK with VRSnow corrections for topographic surveys.

[size=15.008px]I have attached the drone to the bucket of a very tall excavator. This is because it is very hard to get an commercial flying authorization in this country.

[size=15.008px]We have done a success full survey last week: The drone was in RTK fix mode most off the time and we had a good result. When standing under near excavator there was no issue.

[size=15.008px]Today we see it that the P4-RTK gets an RTK device error, 1 minute after starting up and its requires a restart. We can only take 1-5 photos in RTK fix mode before it goes into RTK device error. It is not really workable.

[size=15.008px]Q1: : How come the RTK device gets into an error, which requires a restart? It is not loss of VRSnow because that is coming in ok. When checking in the RTK page we see that the RTK position is still on cm accuracy.

[size=15.008px]Q2: It seems that the accurate position of the RTK solution is not added to the pictures when not in RTK fix mode. Somehow the RTK position is not attached to the photos?

[size=15.008px]We tried to trick the P4-by “flying” with RTK mode not engaged. But this seems the same as taking photo when in RTK device error mode.

[size=15.008px]Any suggestions are welcome as we have done a success full survey and we should be able to repeat that.

[size=15.008px]Thanks in advance.
Marnix.

Hi, Marnix. Thank you for reaching out. We'll forward your concern to our relevant team for further checking. We'll let you know once we receive an update.

DJI Gamora Posted at 7-9 17:37
Hi, Marnix. Thank you for reaching out. We'll forward your concern to our relevant team for further checking. We'll let you know once we receive an update.

LOL 10 days later, and ???....

patiam Posted at 7-19 07:55
LOL 10 days later, and ???....

Hi, patiam. The update has been sent via PM. Thank you for your concern.

Hi, DJI Gamora. Posting some sort of response or update here on the forum benefits all users. If you resolve the issue entirely by PM without saying anything here, everyone is left to wonder whether a solution was found, and what it was if so.