narbox
New
Australia
Offline
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Same problem , cant fly , need to login , cant login ?
1. check password = done
2. check internet connection = done
3. Uninstall app = done
4. reboot = done
5. install app agin = done
6. try and login = done = no luck
7. swipe down and check setting = done ??? wifi was off , but it was on before
8. Try login agin = no luck
9. try to re-register - no verification code shown ? = fail
10. Try with drone on = no luck
11. try with verification code in caps , and caps off = still fail
12.Try verification code, agin , and agin , and agin , = still fail
13. Close app, turn drone on , switch to wifi next to sd card, start app = fail , network
14. drone on , wifi on drone / remote on , phone plugged in = login fail
15. drone on remote on . restart app = same problem = check connection to network
** So the question is why have they not given us the option to stick with the current app and be able to fly the drone, We have no way of just flying if this new part of the app is not wanted. The new popup forces users to sign in, even if they don't want too. To make things worse, it looks like the new forces app upgrade and sign in has bugs. This is a huge disaster so close to Christmas, what a disappointment to new users.
** I paid good money for my drone, and to not be able to fly it is very frustrating. We are at the mercy of the app, when we should be supplied with a fallback app or a base app to be able to use the drone as described. All add-on's and extras are at our choose, and should not be forced on the end user, and should not make the end users device un-useable.
** So many end users above have the same problem, why is this new popup not rolled back until the bugs are fixed ?
** Did DJI just ground all air traffic ? Maybe they are out of the office for Christmas and no support is available, so they grounded all drones until they get back from holidays ?
** I thought I bought a device I can control ? But It looks like DJI has all the control.
Please show some support if you agree, and ask DJI to have a fallback app that will always work , it might be old, it might not have the latest updates, but you will be able to fly with it. That is what I would if expected |
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