DiogoG
lvl.1
Flight distance : 48625 ft
Brazil
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With exactly 7 months my ronin presented the same problem, the battery handle does not charge, in these months I used only a little in travel, I believe that a 5 times without unloading it completely. Still how amazing it seems the battery does not work. I contacted the global dji because in Brazil we do not have coverage and support, with the serial the support told me that it is a battery grip problem and I could not help myself, I would have to buy another grip, the answer was exactly that way. It's funny, because you buy an expensive product, yes, in Brazil an equipment that costs 3x more than in the US, the company that trusts and receives a response like that? It's a joke, in the next 6 months I need to change another battery? in 1 year I spent the price of an entire equipment only in batteries according to dji, I regret a lot of having purchased this product, should have chosen the another brand gimbal, more complete (including focus motor), with a slightly worse finish but with much longer durability. It's shameful, I have several dji products, including a Ronin (heavy), which works normally even with many years of use. After that, I'm waiting to buy a new battery grip, I'll install and sell the equipment. I do not trust that product anymore, imagine, if you close a contract and on the day of the job you can not use the equipment because it's already been 6 months and the battery will not work, it's ridiculous.
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