EdisonW1979
Second Officer
Flight distance : 1535679 ft
Canada
Offline
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Highsking Posted at 2018-7-18 09:44
I’m doing the opposite of silencing anyone I want those with problem of current motor error to show this problem to dji and get confirmation of what is wrong , as dji moderators have asked. Or they can simply choose to wait for FW upgrade. But it is clear from the last couple of days that moderators are willing to help , so use them and get back flying as soon as you can, don’t wait any longer, you shouldn’t have to. It’s that simple.
I agree, we shouldn't have to be forced to wait this long for having multiple issues corrected, so no argument there.
The problem is, people have been showing these errors, with screenshots, logs, videos, etc., to demonstrate what is going on, in a few separate threads now. Logs have been posted up as well, so DJI has the data it needs. But their staff come here and give mindless platitudes in their comments asking, in some cases, users who already posted logs, to do the same, because they don't actually read the threads fully or don't understand what is stated because of poor English skills, as evidenced by their use of Google Translate in many of their responses, and end up making little sense.
The spammed posts of a few DJI admins here over the last few days have literally been quite useless, varying from "it's a known issue and it won't cause you problems", which is incorrect, to "we'll forward your concerns to our engineers and get back to you" and then go silent for months and not get back to us.
In my case, the issues I'm still experiencing with my bird are the yaw glitch issue at takeoff, and yaw drift during flight, proven by logs and videos I posted in other threads. I had one situation where the Motor Current Error caused erratic flight behaviour on my MA, but has since not re-occured, because I no longer do full throttle/pitch decent moves to prevent it from happening.
Knowing these behaviours, I can still fly and control my MA for entertainment and photography, but not really for cinematography.
There are pilots who are forced to wait, because they've gone thru the replacement process only to get another bird with the same issue, sometime 4 in a row, so have made the conscious choice to ground it until a FW is pushed out. Naturally, these people are very upset at DJI for this, and so they should be, and also should be allowed to voice their frustration. |
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