FlyLowandSlow
lvl.3
Flight distance : 3505518 ft
United States
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DJI Tony Posted at 2018-8-29 09:31
Hi, sorry for the inconvenience that it caused. I would like to ask what is the version of your DJI GO 4 app and firmware? May I know what phone are you using? You mean the aircraft will not respond to the command after taking videos or photos? Please keep us posted. Thank you.
"This issue is with the Mavic Pro 2 [see title] and I had the same buggy experience with iphoneX, ipad mini 3 , and the Galaxy S8. Also, this issue persisted with 3 different high-speed micro SD cards, 2 new Sony cards and one Lexar 100x. I think it's safe to say this is a global problem with Mavic Pro 2 and DJIGo4.
PS the mavic is on the latest firmware and the app is up to date.
:::
Also, I know the DJIGo apps have a history of a buggy experience with all sorts of issue, but this is a new low in performance."
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It hangs up after taking photos or ending videos constantly, preventing new capture. During the hang up I can still move the mavic and see on the display.
Also sometime all non-navigational commands will not respond (ie, camera setting, gimbal pan, rth, C1...) and then after some time tries to respond to those commands all at once.
Also, I cleared my cache on the Mavic before each flight as well as restarting the iphone/ipad/s8 and closed all apps.
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