SkyJax Aerial
lvl.4
Flight distance : 4127283 ft
United States
Offline
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Well, guys, I hate to tell you this, but this is the email I got from DJI support about this issue:
"Thank you for your response.
I just received an update regarding your concern about the dial on the DJI Smart Controller. Our support team checked the video you sent and tested the RC dial of the Smart Remote on the facility like when you're demonstrating it in the video. They found that it was normal and it is very sensitive to touch.
They advised that please hold the wheel too long when pressing the CW or CCW. You need to press and quickly release it.
Should you have further questions, feel free to contact us.
Thank you for choosing DJI Products. "
So there it is guys. There is no problem with the shutter dial, and it's all because were not using it right.
I mean I dont know how this is possible since the Standard remote doesn't do this.
Not surprising considering DJI treats us like were stupid.
At any rate, I am fed up and done with DJIs lack of support and being treated like a moron. |
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