KS-6
lvl.4
Flight distance : 112559 ft
United States
Offline
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DJI Gamora Posted at 8-17 10:21
Hi, thank you for reaching out and we're sorry for the trouble. The post #2 of Marty is correct, you may try to perform the factory reset on your DJI Smart Controller to see if there would be some changes. For you to perform the said troubleshooting you need to go to Settings > Personal > Factory Data Reset. If the problem will still persist. We highly recommend sending the unit int our repair facility for further evaluation. Please note that DJI will not provide a warranty repair for cases occurring after the expiry of the warranty period; otherwise, valid charges will apply. Thank you for your understanding. Best Regards!
Thanks, I will try the reset. I have a really hard time finding what the actual warranty info is on products online, can you tell me what the warranty is on the Smart Controller? |
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