gstudio
lvl.1
Flight distance : 165528 ft
Italy
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I am embarrassed for DJI, it is unacceptable behavior for an important company.
I bought the Mini seven months ago and to date my Xiaomi Mi9 does not appear in compatible devices. But where has it ever been seen that an app is designed to support only a few devices? It is incomprehensible! Furthermore, the Mi8, the Mi10, the Mi9T seem to be supported. What has the Mi9 that doesn't suit you? It's a top series smarthphone like Mi8 and Mi10, it's not a Lite version.
I find even the support answers to these issues are embarrassing, there is no justification for having a list of compatible devices. It's accettable for old smartphone or low perfomance hardware, but not for a top series.
I have the DJI Go4 because I also use the Spark. I tryied also to install the DJI Fly from the PlayStore but it tells me that it is already installed (but is the DJI Go4 is installed, not DJI Fly). If I try to install the APK it fails, I don't know if it's the DJI Go4 installed the problem (it could be) or for the incompatibility.
I'm not a programmer and I don't have to worry about it, it's a problem that DJI has to worry about because I bought the Mavic Mini, paid for it, and trusted a company that more than a year after the launch of the Mini is not clear why it does not solve all these problems, why does not eliminate all the restrictions imposed on this drone.
You must have respect for your customers, all the people who contribute to keeping the company alive with their purchases.
It is shameful to hide behind a list of compatible devices without trying to solve the reported problems. But do you think a person buys a new smartphone because the DJI Fly is not compatible? Honestly, I would like an honest answer .....
I can fly with the MINI thanks to an alternative app, but obviously with limited functions.
I am very disappointed with DJI.
I bought a Spark and then the Mini, but given the way things are going, I will no longer buy DJI products and I invite other users to follow the advice.
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