kemettergmail.com
lvl.1
Sweden
Offline
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Hello,
I have the same problem with my P3P that the Go app does not recognise the controller at all after an update some years ago. I'm new here and Just trying my luck, noticing that very many Phantom 3 users have the same problem. I have tried 1. many different cables, 2. several iPhones and iPads and also a Samsung Galaxy S8 AND 3. I have TWO equal remote controllers both controlling the AC fine (when linked) but not connecting to the Go app.
I have tried:
1. Relinking both controllers (both work, can be relinked and can control the drone. Neither connects to the Go app. The spare remote is almost new and has not been used for flying ever.
2. Resetting the controller keeping C1+C2+video buttons pressed and restarting the controller (apparently does nothing though). There are also a few different instructions on this sequence out there, but I think this is the official one...
3. Tried to flash the controller with a USB stick (won't start upgrade)
4. Accessed the secret downgrade menu of Go app (long press menu in upper right corner) but it can't connect or see the firmware version of the controller and also does nothing else useful.
5. Opened my controller to see if there would be some visible fault with the USB port. There is not, it looks very solid.
6. Detached the battery inside the controller to make sure it gets reset.
As many others too, also I have a really hard time believing this is a USB port problem, rather think it's a controller firmware problem OR Go app problem that should be fixed by DJI but apparently is not fixable without service and they are silent in order to avoid a large amount of warrant repairs. My drone worked fine in the beginning and did several firmware upgrades, but then it suddenly stopped working.
Please DJI or someone smart, come with a solution, would make me and many others happy. Seems to be hundreds if not thousands of cases like this out there.
Thanks,
Markus |
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