djiuser_f1R0pbb3aPIP
lvl.1
Flight distance : 105282 ft
Italy
Offline
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DJI Tony Posted at 1-2 21:53
Hello there. Sorry about the inconvenience. Are you getting any lights while charging and have you already tried leaving it charging for about 2 hours? You can also try replacing the cable or the charger. Thank you.
Hi, same problem here.
On my RC2 (model n° RC331) after making the update today to firmware 02.00.0500 (with DJI app 1.12.8) I can't charge the remote controller anymore.
Is not even being recognized to the PC.
I tried different cables and chargers, I tried to connect to different PCs (using cables provided by DJI) but nothing, the device is not being recognized.
I bought it 1 week ago, it's brand new.
Maybe is possible to access to recovery options? What are the key combinations?
Furthermore, I already tried to restore factory settings but nothing, same issue.
When connecting to the plug for charging there are no lights at all.
Could you please check it ASAP and send a new update for fixing this terrible issue? Because the issue was created by software I suppose is possible to fix it through software.
Let us known immediately |
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