RicardoGray
Second Officer
Flight distance : 4356421 ft
United States
Offline
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I guess I wouldn't agree with that. You, as a customer are looking for the best price out there....I get it. But at the same time DJI is a reputable company and has its authorized dealers that I'm sure it supports. Trying to keep ahead of the guy or company (3rd-party) that goes out and buys their products at a reduced cost and trying to make a few bucks is a difficult job. When you purchase anything, and you know you are buying it at a discounted price from a non-authorized dealer, you have to assume some responsibility for yourself. If you enjoy the cheaper price, you give up something, in this case it is the factory warranty. To me that is not DJIs fault. I believe their choice to support their authorized dealers only, is smart business. Just my opinion. If a DJI dealer wants to purchase a bunch of equipment only to end up selling it for reduced prices to 3rd party, it is their business, but I don't think it is right.
I know a lot of different products offer a variety of different warranties, but especially on this type of equipment it seems reasonable to only warranty this original owner, and I would think providing proof of purchase to be mandatory. I understand we are not talking about counterfeit components here, but if you are not willing to support the people (DJI-Dealers) that invest in the product (such as sales support, technical support, etc.) and you choose to buy somewhere else because you wanted to save a couple bucks, you cannot expect the same kind of service as you would get if you bought it through the proper channels. It is kind of like the old saying "You get what you pay for".
As for the comparison to automobiles. We are not talking about a $30,000- $50,00 purchase here with car manufacturers giving upwards of 100,000 miles or 10-year warranties. That is a different scenario totally. Most of us will spend $800-$1500 for one of these drones and the warranty is short term anyway, 1-year I believe. |
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