rickyc31
lvl.2
Flight distance : 1078760 ft
United States
Offline
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Like you and so many of my friends, we are also very disappointed with DJI, to have such a great product, then when there is a problem, slow or unresponsive customer service. A couple of my friends are not flying theirs until we find out what happened to mine, They do not wanna take the chance of the same thing happening to them, they would rather put the sale price into another hobby. How they are not flying in this gorgeous weather, I do not know, I know I could not resist. heh.
Do not bother, I called them, my answer from them is in my previous post. You will get the exact same thing, they will not know more than what you can find out on that page. I was on hold over 30 minutes to hear that. Only real info I got, you will find out when they update the my activities page, if it is under warranty, u will not be charged, if it is not, u will need to pay the bill before any work will be done. I am 1 day ahead of you, I promise, as so as I get an update, I will post here. And I hope u do the same.
Unit Checked into Queue 23 days ago 10 days ago
10 days ago, no activity in 23 days ago, I dont know what happened 10 days ago. |
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