Kronos69
lvl.2
Italy
Offline
|
Just received my mavic this morning, and I was super excited.
When I connected the (updated) iPhone 6s to the remote with the (just installed) DJI go 4 app, it prompted me with a firmware update notification. I launched the update and let the units sit there close to each other. The update got stuck at exactly 87% for about 10-15 minutes, then I got the error "update failed". I tried again, but to no avail, since the remote immediately lost connection with the ac.
Fast blinking yellow light, rc can't bind anymore (tried both methods), Wi-Fi ssid doesn't show up, DJI assistant 2, on two different pcs, manages to update the firmware on the remote but not on the drone: it does see the mavic pro, but after the download of the firmware (both the 550 and the newest one) it immediately fails the upload process (only with the aircraft, rc is doing fine).
Ticket opened via email ( 525595 ), waiting for an answer.
I was so excited for the new drone, this is such a bummer. I bought it from the DJI store, so how much time should I expect to wait, to receive a brand new (not refurbished) unit, based on your experiences?
The mavic came in a fly more configuration and has a care refresh binded to it.
I'm thinking if it's convenient to ask for a complete refund and look for different products, seen that the update process can easily kill this drone. |
|