Mactech
lvl.2
United States
Offline
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ArtSez Posted at 2017-9-18 11:35
When contacting customer support, they are clueless regarding this issue., no knowledge this "beta" firmware exists. They will recommend you send in your P4P for service, AFTER updating to the latest firmware for AC and RC. I'm thinking a factory restore is the way I'm going, bypassing this "beta" update. They claim this issue is caused by hard landings, leaving the gimbal on when flying or accidentally handling the gimbal during boot process. (or allowing the gimbal to hang up on grass during the boot process). None of which has happened to my P4P.
This is their revenue generating service department at work.
Release a firmware that makes a previously working P4 have 'new' issues and then tell your customers to send it in and get it fixed because there is a hardware problem.
They know what they're doing to us. |
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