Weak controllor signal
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2449 68 2015-9-22
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juanpaulofloren
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Interestingly the issue is exactly the same as mine. I have P3 Standard with the latest version. The mobile device i used is an Asus Zenfone2 and Samsung S4 both of which do work but the main issue is the range. I'm limited to a 167 meters max.

I also do not lose video feed rather ONLY the controls.

I tried isolating the issue by putting the phone on airplane mode to no improvement. I tried not clipping the phone to the controller still no improvements. I tried different directions to no help.

2015-9-23
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espr3z
lvl.1

United States
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The only thing changed for me was upgrading the firmware. That's when I started having the issue.
2015-9-23
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Buckmaster
lvl.1

United States
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I also don't loose video on the phone. I still get great GPS signal. I just loose controller signal.
2015-9-23
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espr3z
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United States
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Tried to fly it tonight and if i have it just fly straight up to 30 m it will lose signal every time.
2015-9-23
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Buckmaster
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United States
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They need to fix this issue fast!!!!
2015-9-24
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Albert Jr.
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Flight distance : 2422041 ft
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rayrokni Posted at 2015-9-22 17:21
what P3 r u using? S, A or P

Hey look at us.... we're just SAP's for new updates

Albert
2015-9-24
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rayrokni
Second Officer
Flight distance : 8139875 ft
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Albert Jr. Posted at 2015-9-25 09:04
Hey look at us.... we're just SAP's for new updates

Albert

you caught that one Albert!
2015-9-24
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espr3z
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We are just but peons with standard that are stuck with a firmware update that we can't revert back from.
2015-9-25
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rodger
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rayrokni Posted at 2015-9-22 19:35
i would suggest going to an open field to try and test the range so we can see if it is the locati ...

Ditto your suggestion. Also try putting your smart device in Airplane mode.
2015-9-25
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rodger
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rnclancaster@at Posted at 2015-9-22 20:04
I have my antenna pointed straight out. I gave me the best results when I got it but now, I'm tryi ...

As Blade states, you want the Antennas straight up. Antennas are polarized. That is, your Antennas on the Phantom are vertical and the Antennas on the Controller should be vertical.
2015-9-25
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Buckmaster
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rodger Posted at 2015-9-25 08:40
As Blade states, you want the Antennas straight up. Antennas are polarized. That is, your Antennas ...

Did that. Still same problem. I still get good WIFI signal and GPS signal, up to 12 sates. It's the controller signal I lose after 70-75ft.
2015-9-25
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rodger
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Buckmaster Posted at 2015-9-25 16:33
Did that. Still same problem. I still get good WIFI signal and GPS signal, up to 12 sates. It's th ...

Something is radically wrong! Wait a minute, a thought! Do you have it in "Beginner Mode" ??
2015-9-26
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Buckmaster
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Even if it was, I wouldn"t

rodger Posted at 2015-9-26 10:14
Something is radically wrong! Wait a minute, a thought! Do you have it in "Beginner Mode" ??


Nope!!! Double checked that to make sure. Even if it was, I wouldn't lose controller signal. It would just stop and remind me that I have reached my limit.
2015-9-26
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rodger
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Buckmaster Posted at 2015-9-26 19:03
Nope!!! Double checked that to make sure. Even if it was, I wouldn't lose controller signal. It wo ...

You may have an antenna issue such as the one's posted earlier?
2015-9-27
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Buckmaster
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rodger Posted at 2015-9-27 18:05
You may have an antenna issue such as the one's posted earlier?

In the controller or the unit it's self?
2015-9-27
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rodger
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Buckmaster Posted at 2015-9-27 19:52
In the controller or the unit it's self?

I am thinking the Controller from reading some past posts. The only thing is that if you take it apart the Warranty goes "POOF" Do you have the Height and Distance set for what you want in the Pilot Program? Did you try "Airplane Mode" on your smart device? I found that one the hard way. I was near a Cell Tower (about a half mile away) and it cut my range in half. I entered Airplane Mode and the Phantom went back to normal at the same spot.
2015-9-28
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capbat
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juanpaulofloren Posted at 2015-9-22 20:12
Does the device used affect the range?

I would doubt it very much. This is communication from and to Remote-Control and Aircraft, only.
Lightbridge is not a concern either. Channels selections could be a problem thought.
2015-9-28
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capbat
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rodger Posted at 2015-9-28 09:12
The only thing is that if you take it apart the Warranty goes "POOF ...

If you read all the fine details of the warranty, "If you look at it. "The only thing is that if you take it apart the Warranty goes "POOF"".
2015-9-28
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Buckmaster
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rodger Posted at 2015-9-28 08:12
I am thinking the Controller from reading some past posts. The only thing is that if you take it a ...

I have it set for 120m and I've tried it in airplane mode.
2015-9-28
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rodger
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Buckmaster Posted at 2015-9-28 18:24
I have it set for 120m and I've tried it in airplane mode.

Still no luck, Buck?
2015-9-28
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rodger
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Buckmaster Posted at 2015-9-28 18:24
I have it set for 120m and I've tried it in airplane mode.

120 Meters, It will not make that?
2015-9-28
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rodger
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juanpaulofloren Posted at 2015-9-22 20:12
Does the device used affect the range?

It shouldn't if you mean Android vs. IOS?
2015-9-29
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rodger
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ag0n Posted at 2015-9-22 23:54
The antenna should be PARALLEL to the P3.  Radiation is out the flat side of the blade.

Correct with a question. There is always a sweet spot (larger lobe) on any antenna. I am going to dissect a DJI Antenna to see what they are doing. There may be a better flat side then again maybe not. I will know when I take one apart. I hope I am wrong because I don't know how one would determine one side from the other without destroying it.
2015-9-29
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rodger
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What is the signal strength in the main window of the Go Program. Poor, Good, Excellent??
2015-9-29
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Buckmaster
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rodger Posted at 2015-9-28 19:37
120 Meters, It will not make that?


120 meters is only 393.7008ft. The P3S can fly up to .6 miles.
2015-9-29
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rodger
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Buckmaster Posted at 2015-9-29 10:36
120 meters is only 393.7008ft. The P3S can fly up to .6 miles.

My reply was questioning the distance that he was able to go. I realize that the P3 is capable of a greater range than that.
2015-10-1
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Buckmaster
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rodger Posted at 2015-10-1 08:32
My reply was questioning the distance that he was able to go. I realize that the P3 is capable of  ...

Oh, my bad. No, it wont get that far. It will only get about 75ft.
2015-10-1
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rodger
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Buckmaster Posted at 2015-10-1 11:07
Oh, my bad. No, it wont get that far. It will only get about 75ft.

That is an issue that DJI is addressing. They will have a fix soon. I think that it is related to having the beginner mode in the program. The beginner mode limits distance and height.
2015-10-2
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rodger
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Buckmaster Posted at 2015-10-1 11:07
Oh, my bad. No, it wont get that far. It will only get about 75ft.

That is an issue that DJI is addressing. They will have a fix soon. I think that it is related to having the beginner mode in the program. The beginner mode limits distance and height.
2015-10-2
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