CAMERA SENSOR ERROR
5697 7 2018-2-20
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Mrbird
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Indonesia
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I have phantom 4 suddenly "camera sensor error" Though never crash or any other problem.

Please anyone know the solution?



184526qjk11psqg99s928g.jpeg
2018-2-20
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Aardvark
First Officer
Flight distance : 384432 ft
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United Kingdom
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Is this continually throwing up this error ?

Might be worth trying a firmware refresh and factory reset using DJI Assistant 2.

If I remember correctly from other posts, that error refers to the main camera, but may also be worthwhile trying a VPS calibration of the visual sensors.

A quick check of all camera ribbon cables to check for damage might also shed some light.
2018-2-20
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DJI Susan
Administrator
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Hi there, please try to refresh the firmware to see whether the message remains. If no helps, please kindly send it in for diagnosis and repair: https://www.dji.com/support
2018-2-22
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Mrbird
New

Indonesia
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I have refreshed the firmware but no change and I also UPDATE the firmware.

I have camera sensor configuration and IMU still can not
2018-2-23
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fans5f9cdf5b
New
Yemen
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https://phantompilots.com/threads/phantom-4-camera-sensor-error-fixed.131098/
2018-2-24
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fans5f9cdf5b
New
Yemen
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How to fix it 'Cameras sensor error ' it's real working.

https://phantompilots.com/threads/phantom-4-camera-sensor-error-fixed.131098/
2018-2-24
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djiuser_ItvOZEt6nUIs
New

Saudi Arabia
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Unfortunately, no chance to get maintenance or support in Saudi Arabia to fix it too!!!! Help if you could to get spare for the mavic 3 full gimbal house without camera
email: Hamad.translation@gmail.com
2023-6-24
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DJI Paladin
Administrator
Flight distance : 318 ft

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djiuser_ItvOZEt6nUIs Posted at 6-24 11:35
Unfortunately, no chance to get maintenance or support in Saudi Arabia to fix it too!!!! Help if you could to get spare for the mavic 3 full gimbal house without camera
email: Hamad.translation@gmail.com

Hi there. Thank you for reaching out and we do apologize for the inconvenience. You may contact our support team at https://www.dji.com/support to see the better option you have for you to send the unit for repair. In addition, we don't sell this kind of spare parts of the drone on our store website. Your understanding is highly appreciated. Have a good one.
2023-7-1
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