rmaxwell.dccnet
Second Officer
Flight distance : 698661 ft
Canada
Offline
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What a sad situation!!! Once again DJi promised a professional product and does not understand that they have to be able to deliver like a company that supports professional operators that work on tight schedules. I no longer trust DJI to deliver on anything they promise.
The first reply from Wanda indicates that she does not know the current situation...really! Come on...you should be on top of these things.
Please don't send one of these "SORRY" replies. We just want to be given a real firm date when the product will be delivered. Please note how professional companies like Apple promise product and deliver it ON TIME.
They also give outstanding repair service, and often send you a new product even before they have received the defective product. I had to send one of my cameras back to you four times before you repaired it properly. That is really bad.
I love the features and design of your products, but your follow up and service are very poor.
Also...yes I am another loyal customer who owns three drones and has spent more than $25,000 on your products.
Ray M. |
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