Battery Low error message but battery ready 100%
1088 8 2020-4-21
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nathkerr
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Australia
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Hi there,

I have used my Phantom 4 for around 2 years now. I used it yesterday flew with no problems then charged it up overnight.

I have flown it today and straight after take off i get the error message low battery but the battery reads 100%.

When checking the cells in the app it appears cell # 4 is lower then the restr causing the low battery error?

Is there a way to fix this issue? or am i missing something all together?

TIA

Ps see screen shots atttached.

IMG_6971.jpg
IMG_6974.jpg
IMG_6975.jpg
2020-4-21
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JetSam
Core User of DJI
Flight distance : 3462946 ft
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Spain
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Make sure baterry contacts are ok and clean

2020-4-21
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JetSam
Core User of DJI
Flight distance : 3462946 ft
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Spain
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2020-4-21
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JetSam
Core User of DJI
Flight distance : 3462946 ft
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Spain
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nathkerr hope it helps !! Dirty contacts can make the readings incorrect
2020-4-21
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DJI Thor
Administrator
Flight distance : 13602 ft
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Hi nathkerr, please try to fully discharge the battery and charge to full again. If the error persists, you may replace it and dispose of the battery properly.
2020-4-22
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bluebubble
lvl.2

Hong Kong
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Hi there. You can try to
2020-4-22
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bluebubble
lvl.2

Hong Kong
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Hi nathkerr,

Sorry, I accidentally post the unfinished reply.
Did you powered battery in low temperature condition? The warning may appears because battery does not reach the ideal temperature. You can try to warm it first before take off next time. It is recommended to keep the battery temperature around 20 degrees centigrade.
But if the problem still exixt, I also recommend you to replace it. Hope this tip helps.
2020-4-22
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JetSam
Core User of DJI
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bluebubble Posted at 4-22 03:18
Hi nathkerr,

Sorry, I accidentally post the unfinished reply.

It could be but in Australia there are no extremely cold climates I think
2020-4-22
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Tnap22
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Australia
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JetSam Posted at 4-22 10:37
It could be but in Australia there are no extremely cold climates I think

We have about 5 ski resorts in Australia and multiple places get below 0 Celsius.
2020-4-23
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