I own two Phantom v+'s and had to have service on one when the gimbel stopped working after an update that I may have done incorrect,  I told it to update the ZenI IMU along with the other updates and it killed the firmware and gimbel. DJI  RMA it and replaced the gimbel and camera at no cost and was very good about it. Only problem was the  9weeks it took. This was before them enlarging the repair facility and moving.  Still all in all a good experience and good customer service. I just had to be patient.

dgrucela Posted at 2015-8-9 00:10
I think I have read hundreds of comments and thought I would share my experience as well with what s ...

lol... this story is certainly not typical of the horrid and complete lack of concern DJI has for almost all of their warranty repair customers.  I have NEVER dealt with a company so totally unconcerned with customer satisfaction as this group of people.