RS2 + RavenEye + Sony A7C - no video preview with camera control
6567 13 2020-11-27
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Toni East
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Germany
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I connected my raveneye to rs2 and plugged in the usb c cable into camera/rss port onto rs2. If i do that i have no more access to the video preview inside ronin app.
If plug of camera control i have image transmission.

Everything is connected correctly.

NOTICE: A7C only have USB-C port no Sony Multi.

Please some advice to make everything work as expected would be great.
2020-11-27
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e1darie1
lvl.4
Flight distance : 1843084 ft
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United Arab Emirates
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I'm having almost same issue with usb c cable https://forum.dji.com/forum.php?mod=viewthread&tid=228083

The problem is, that you can NOT use usb c + raveneye, it should be only one device. If you use Sony Multi cable than it's working, but a7C doesn't have it.
2020-11-28
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fanse0968443
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Australia
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I’ve got a work around. No guarantees on how stable this is and the process needs to be repeated each time there is a disconnect from the gimbal (calibrating, etc.)
Set up the gimbal camera and Raveneye completely plugging in the HDMI and the two USBc cables and connect to Raveneye. With your camera in movie mode your phone will display a black screen.
On the A7C navigate to Network 1 > PC Remote Function > PC Remote and turn it off. Your phone should display the USB Mode MTP screen. Unplug the USBc cable the camera. Then on the camera navigate back to PC Remote and turn it back on. Plug the USBc cable back in to the A7C and you should now have a full video display on your phone with working active track.
2021-1-1
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David Martin Graff
First Officer
Flight distance : 106566408 ft
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United States
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I have the Sony RX 10 IV and the multicable works on my device?
2021-1-1
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fanse0968443
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Australia
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David Martin Graff Posted at 1-1 19:17
I have the Sony RX 10 IV and the multicable works on my device?

A7C doesn’t have a multi port. It only has a USBc
2021-1-6
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fanse0968443
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Australia
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David Martin Graff Posted at 1-1 19:17
I have the Sony RX 10 IV and the multicable works on my device?
.
2021-1-6
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David Martin Graff
First Officer
Flight distance : 106566408 ft
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United States
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fanse0968443 Posted at 1-6 06:41
A7C doesn’t have a multi port. It only has a USBc

I see, thanks for clearing that up...
2021-1-19
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Tomfoolery_101
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Australia
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I made a quick tutorial
https://youtu.be/LVTk8dXD7E4
2021-2-7
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Paulo_INK
lvl.2
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EASIER SOLUTION WITHOUT UNPLUGGING CABLES

I'm happy to report that I have an even easier fix for this issue than what has been posted online thus far;

Step 1: Once everything is switched on [and set correctly!] and you get the black screen on the Ronin app, press the power button on the gimbal to put it in sleep mode.

Step 2: Press the play button on the a7c



Step 3: Lastly, press the power button on the gimbal to wake it up [take it out of sleep mode].

That's it! It's really that straight forward. No need to unplug cables like I've seen in other videos and posts online.

Hopefully DJI and Sony makes our lives easier so that we don't have to rely on these workarounds.
2021-3-18
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Paulo_INK
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Paulo_INK Posted at 3-18 07:28
EASIER SOLUTION WITHOUT UNPLUGGING CABLES

I'm happy to report that I have an even easier fix for this issue than what has been posted online thus far;

I created a quick tutorial video https://youtu.be/VdWoI3x2w1Q
2021-4-13
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djiuser_AuUflD1r3GTv
New

India
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Can we have an official statement on this issue, and a possible fix. Some eta is much appreciated @DJI
2021-4-13
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Paulo_INK
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Paulo_INK Posted at 3-18 07:28
EASIER SOLUTION WITHOUT UNPLUGGING CABLES

I'm happy to report that I have an even easier fix for this issue than what has been posted online thus far;

Note that the camera has to be in Movie mode for this fix to work.
2021-4-17
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djiuser_AgcWgsGQOOEv
New
France
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Bonjour, est-il possible de faire fonctionner le raveneye avec le sony a7c et le rs3 pro ? avez-vous un tuto à me proposer ?
2023-11-28
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Kien Pham Chi
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Vietnam
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Paulo_INK Posted at 2021-3-18 07:28
EASIER SOLUTION WITHOUT UNPLUGGING CABLES

I'm happy to report that I have an even easier fix for this issue than what has been posted online thus far;

It work perfect ... thanks
2-8 07:28
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