Firmware update failed
19995 278 2021-7-1
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DJI Wanda
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fans03bf0071 Posted at 7-11 11:44
Thank you update was successful.

Thanks for your update. Please let us know if you have any questions.
2022-7-11
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CMGarven
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Canada
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DJI Wanda Posted at 2021-7-1 23:33
Hello, Mu2k. I will sent you a firmware through PM.
Please act as following instructions step by step:
1.Please connect Pocket2 with computer through a Type-C data line or using a Card reader.

Please send me the firmware update also.
Phone support was not able to get update to install through regular methods.

2022-7-25
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DJI Wanda
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CMGarven Posted at 7-25 16:11
Please send me the firmware update also.
Phone support was not able to get update to install through regular methods.

Hi, there. Sorry for your inconvenience. We will send you through PM.
2022-7-25
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Adus
New

Spain
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DJI Wanda Posted at 7-25 17:14
Hi, there. Sorry for your inconvenience. We will send you through PM.

Hi, same problem here, can you please send firmware file?

Thanks in advance
2022-7-25
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DJI Wanda
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Adus Posted at 7-25 23:33
Hi, same problem here, can you please send firmware file?

Thanks in advance

Sure. Please check your PM.
2022-7-25
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Exlex
lvl.1
Netherlands
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DJI Wanda Posted at 7-25 23:45
Sure. Please check your PM.

I'd like to have this update as well. P2 doesn't update through the app, but shows that there is a new firmware. Also my wi-fi handle shows firmware 00.00.00...
2022-8-7
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DJI Wanda
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Exlex Posted at 8-7 19:19
I'd like to have this update as well. P2 doesn't update through the app, but shows that there is a new firmware. Also my wi-fi handle shows firmware 00.00.00...

Hello, there. We have sent the link to you. Please check your PM.
2022-8-10
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Kirin9
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Canada
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Hi Wanda,facing the same issue here,Please send me the firmware,thanks in advance!
2022-8-17
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djiuser_RumvkQBVUXNA
lvl.1
Flight distance : 213 ft

France
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Dear Wanda,

I have the same issue with my brand new Pocket 2. Can you please provide me a link to the firmware too please.

Thank you very much
2022-8-26
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DdzJS
lvl.2
France
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Hi Wanda,

I'm facing issues with wrong timestamp on my videos and maybe a manual update can help. Can you send the firmware to me ? Thank you
2022-8-27
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djiuser_tuZHGf84t2Or
New

Vietnam
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Hello there

Can I get download link for the firmware?
I got the same error
2022-8-27
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DV-54
lvl.1
Australia
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DJI Wanda Posted at 2021-7-1 23:33
Hello, Mu2k. I will sent you a firmware through PM.
Please act as following instructions step by step:
1.Please connect Pocket2 with computer through a Type-C data line or using a Card reader.

Hi can you send that firmware update also to me for my Pocket 2 please
2022-8-31
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dood2
lvl.2
United Kingdom
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DJI Wanda Posted at 2021-7-1 23:33
Hello, Mu2k. I will sent you a firmware through PM.
Please act as following instructions step by step:
1.Please connect Pocket2 with computer through a Type-C data line or using a Card reader.

Please could you send me a previous dji pocket 2 firmware, it tried doing itself and kept disconnecting due  to poor usb c socket, and now the control stick doesn’t work anymore tries calibrating the it goes grey in menu
2022-9-3
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DJI Wanda
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dood2 Posted at 9-3 14:26
Please could you send me a previous dji pocket 2 firmware, it tried doing itself and kept disconnecting due  to poor usb c socket, and now the control stick doesn’t work anymore tries calibrating the it goes grey in menu

Hello, there. Sorry for your inconvenience. We have sent you in PM. Please check.
2022-9-5
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EthanPiett
lvl.1
Flight distance : 213 ft

France
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DJI Wanda Posted at 9-5 04:38
Hello, there. Sorry for your inconvenience. We have sent you in PM. Please check.

Hello Wanda,

Sorry but did not received any PM.

My request was message #89. I am still stuck with failed update of my OP2.

Thank you very much for your kind help

Best regards
2022-9-5
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DJI Wanda
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EthanPiett Posted at 9-5 12:07
Hello Wanda,

Sorry but did not received any PM.

Hello, there. Sorry for the late response. I have sent you PM. Please check.
2022-9-8
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DJI Wanda
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DdzJS Posted at 8-27 01:06
Hi Wanda,

I'm facing issues with wrong timestamp on my videos and maybe a manual update can help. Can you send the firmware to me ? Thank you

Hello, there. Sorry for the late response. I also sent you the link in PM. Please check.
2022-9-8
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Yukee20193
lvl.1

United States
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Good day, I am trying also to update the firmware of my Pocket 2 but the update process fails. Could I get a copy of the firmware for PC update please. Thank you!
2022-9-9
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Yukee20193
lvl.1

United States
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Good day, I am trying also to update the firmware of my Pocket 2 but the update process fails. Could I get a copy of the firmware for PC update please. Thank you!
2022-9-9
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asperry4114
New
Flight distance : 183645 ft
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United States
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Hello, I am trying also to update the firmware of my Pocket 2 but the update process fails. Could I get a copy of the firmware for PC update please. Thank you!
2022-9-12
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ryanschwartz80
lvl.4
Flight distance : 17480 ft
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United States
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Hello,

I just purchased a Pocket 2 Creator Combo and joined the DJI family. I noticed the last firmware update was released on 2021.01.28, which was over a year and a half ago. Are there any future updates being planned for the Pocket 2?

Thanks!
2022-9-18
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kolbush
New
Poland
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Dear DJI Support,"Update falied" apperas on my DJI Pocket 2 after "Updating Do-It-All Handle. Do not power of Pocket" -  Can I kindly ask for the firmware update files ?
2022-9-24
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Pnowicki
lvl.1
Flight distance : 30354 ft
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Canada
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DJI Wanda Posted at 7-11 17:52
Thanks for your update. Please let us know if you have any questions.

Can I please get the firmware for the pocket 2? I can't believe that online support did not tell me that this was an option and asked me to send my pocket 2 to a repair center.
2022-9-27
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DJI Wanda
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Pnowicki Posted at 9-27 02:35
Can I please get the firmware for the pocket 2? I can't believe that online support did not tell me that this was an option and asked me to send my pocket 2 to a repair center.

Hello, there. Sorry for your inconvenience. We would send you the firmware in PM later. Please check your PM.
2022-9-27
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DJI Wanda
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Yukee20193 Posted at 9-9 05:27
Good day, I am trying also to update the firmware of my Pocket 2 but the update process fails. Could I get a copy of the firmware for PC update please. Thank you!

Hello, there. Sorry for the late response. We have sent you the firmware in the PM. Please check.
2022-9-27
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DJI Wanda
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asperry4114 Posted at 9-12 14:48
Hello, I am trying also to update the firmware of my Pocket 2 but the update process fails. Could I get a copy of the firmware for PC update please. Thank you!

Hello, there. Sorry for the late response. We have sent you the firmware in the PM. Please check.
2022-9-27
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DJI Wanda
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ryanschwartz80 Posted at 9-18 19:30
Hello,

I just purchased a Pocket 2 Creator Combo and joined the DJI family. I noticed the last firmware update was released on 2021.01.28, which was over a year and a half ago. Are there any future updates being planned for the Pocket 2?

Hello, there. Sorry for the late response. We have sent you the firmware in the PM. Please check.
2022-9-27
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DJI Wanda
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kolbush@o2.pl Posted at 9-24 03:42
Dear DJI Support,"Update falied" apperas on my DJI Pocket 2 after "Updating Do-It-All Handle. Do not power of Pocket" -  Can I kindly ask for the firmware update files ?

Hello, there. Sorry for the late response. We have sent you the firmware in the PM. Please check.
2022-9-27
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fans7e363eb9
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Poland
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DJI Wanda Posted at 9-27 04:04
Hello, there. Sorry for the late response. We have sent you the firmware in the PM. Please check.

Tnx, updated and working fine.
2022-9-27
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DJI Wanda
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fans7e363eb9 Posted at 9-27 10:11
Tnx, updated and working fine.

You are most welcome.
2022-9-27
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djiuser_FPAe4PKvsgcE
lvl.2
France
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Hi wenda. I have the same problème with my pocket 2. Can you send me the firmware please ? Thanks
2022-10-13
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djiuser_7XHefPwWvVqr
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Puerto Rico
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Hello I am not able to update my pocket 2 since I purchased it I am currently running 01.03.00.10, how do I update this manually on my MacBook?
2022-10-20
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fans9acaec00
lvl.1
Flight distance : 33320 ft
Indonesia
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Hey, does the do-it-all-handle's firmware can be update too? My version on do-it-all-handle is 00.00.00.00, and I saw on some review video, the version number is not zero. How may I update the do-it-all-handle firmware? The Dji pocket 2 device has already got the latest version. Thanks
2022-10-25
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djiuser_FPAe4PKvsgcE
lvl.2
France
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DJI Wanda Posted at 9-27 16:58
You are most welcome.

Hi wanda. Can you send me the New firmware to my pocket 2 please ?

Thank you {:4_136 :}
2022-10-28
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DJI Gamora
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djiuser_FPAe4PKvsgcE Posted at 10-28 14:03
Hi wanda. Can you send me the New firmware to my pocket 2 please ?

Thank you {:4_136 :}

Hi there. Thank you for reaching out. I have sent you the link via DM/PM.  
Have a nice day! Thank you for your valued support.
2022-10-29
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djiuser_8L19fWCfBqY4
New

Peru
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Buenas noches, tengo el pocket 2 creator el cual graba hasta 4k a 60 fps. Deseo actualizar el fimware para poder grabar en 4k a 120 fps. Descargué la app DJI mimo y no actualiza el fimware del pocket 2. Como hago para actualizar la última versión por favor. Actualmente uso el movil HONOR X8 y descargue la app dji mimo apk desde su página ya que en la play store no me aparecía. Su apoyo por favor. Vi que algunos graban en 4k a 120 fps. El mio solo graba en 60 fps maximo.
2022-11-14
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djiuser_8L19fWCfBqY4
New

Peru
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DJI Stephen Posted at 2021-7-1 22:35
Hello there Mu2k. I am sorry for the trouble this has caused and thank you for reaching out. Please ensure that the SD card inserted in your DJI Pocket 2 has more than 100 MB of storage remaining and may we know if you are receiving any error message on the DJI Mimo application? Thank you.

https://www.youtube.com/watch?v=VpJvyxE6ZDE

Segui los pasos pero no me salta la actualización
2022-11-14
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Jean Molina
New

Colombia
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hi! you can also send it to me in a personal
2022-12-11
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djiuser_Nych79JmOk7l
New
Flight distance : 25538 ft
United States
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Can you send me that update too?
2022-12-15
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djiuser_Nych79JmOk7l
New
Flight distance : 25538 ft
United States
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DJI Gamora Posted at 10-29 15:47
Hi there. Thank you for reaching out. I have sent you the link via DM/PM.  
Have a nice day! Thank you for your valued support.

Please send me update too
2022-12-15
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