Firmware update failed
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DJI Wanda
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djiuser_MVrCknrb0h2s Posted at 7-23 09:22
Could you please send me the firmware V01.02.00.50 and V01.03.00.10. my dji pocket 2 have any problem with fw V01.03.00.10. after update, i need back to V01.02.00.50

Hello, there. Currently, DJI Pocket 2 does not support roll back to the previous firmware version.
May we know what issues you encountered?
2023-7-24
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DJI Wanda
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axchan Posted at 7-24 01:41
I also have problem in firmware update. The app does not prompt me to update. Please send me the link for download of firmware.
Thanks.

Hello, there. Please check your firmware version and see whether it has updated to the latest one.
2023-7-24
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axchan
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Hong Kong
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it is 01.03.00.0. is it the latest?
2023-7-24
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fansbbf190d4
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DJI Wanda Posted at 7-24 05:12
Hello, there. Please check your firmware version and see whether it has updated to the latest one.

it is 01.03.00.0. is it the latest?
2023-7-24
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djiuser_MVrCknrb0h2s
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Vietnam
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DJI Wanda Posted at 7-24 01:58
Hello, there. Currently, DJI Pocket 2 does not support roll back to the previous firmware version.
May we know what issues you encountered?

1. it overheated quickly previous firmware and pause when i recording about 5 minutes ( my room temperature about 26 degrees celsius)
2. after (1) my dji pocket asked me change sd card
3. error download failed video on app ( after download failed i could not play video on dji pocket 2 but video could play on my pc by sd card adapter
2023-7-24
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Pepa84
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Czechia
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Can you send me latest firmware dji pocket2 V01.03.00.50?

My current firmware
V01.03.00.10

No update notification its i connect my pocket2 to smartphone via DJI MIMO apk
2023-7-26
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DJI Wanda
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fansbbf190d4 Posted at 7-24 06:07
it is 01.03.00.0. is it the latest?

Sorry for the late response. The latest version should be V01.03.00.10.
If you can not update it by the app, we will send the link to you in PM. Please check.
2023-7-27
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DJI Wanda
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djiuser_MVrCknrb0h2s Posted at 7-24 08:19
1. it overheated quickly previous firmware and pause when i recording about 5 minutes ( my room temperature about 26 degrees celsius)
2. after (1) my dji pocket asked me change sd card
3. error download failed video on app ( after download failed i could not play video on dji pocket 2 but video could play on my pc by sd card adapter

Sorry for the late response.
1. May we know the video settings of the recording at that time?
2. Please make sure you are using a compatible/recommended SD card.
3. Are there any other messages? May we know the format of the video?
2023-7-27
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DJI Wanda
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Pepa84 Posted at 7-26 07:18
Can you send me latest firmware dji pocket2 V01.03.00.50?

My current firmware

Sorry for the inconvenience. The latest version of DJI Pocket 2 is V01.03.00.10
Your device has been updated to the latest.
https://dl.djicdn.com/downloads/ ... e_Notes_en_0128.pdf
2023-7-27
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djiuser_MVrCknrb0h2s
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DJI Wanda Posted at 7-27 02:21
Sorry for the late response.
1. May we know the video settings of the recording at that time?
2. Please make sure you are using a compatible/recommended SD card.

1. default setting with 1080 60fps ( im used it for 6 months )
2. im using sandisk extreme pro 128gb ( as above )
3. after update (2 weeks ago) my dji pocket 2 got some error like that and the format of video changed to LRF

I hope u can help me fix it that soon, it affecting my work. Thank you
2023-7-27
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DJI Wanda
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djiuser_MVrCknrb0h2s Posted at 7-27 15:56
1. default setting with 1080 60fps ( im used it for 6 months )
2. im using sandisk extreme pro 128gb ( as above )
3. after update (2 weeks ago) my dji pocket 2 got some error like that and the format of video changed to LRF

1. We will confirm with our engineers further. Did you hold the device when recording or set it on the table?
2. Does changing a SD card can resolve the issue?
3. After the DJI Pocket 2 firmware is updated to v01.02.00.50, a file with a postfix .lrf will generate synchronously when recording videos.
2023-7-28
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DJI Wanda
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djiuser_MVrCknrb0h2s Posted at 7-27 15:56
1. default setting with 1080 60fps ( im used it for 6 months )
2. im using sandisk extreme pro 128gb ( as above )
3. after update (2 weeks ago) my dji pocket 2 got some error like that and the format of video changed to LRF

Hello, our engineers suggest you refresh or update the firmware first.
We will send you the link in DM.
If the issue persists later, please tell us the information about the environment and shooting methods.
Record a video about overheating and export the Log for us.
2023-7-31
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djiuser_PFUxiYAmpZpz
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I have only found this thread as I have been experiencing the same issues with the video record button on my Pocket 2. Firmware is 01.0.00.10. Can you send me the latest firmware please.
2023-8-15
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Davwmck
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DJI Stephen Posted at 2021-7-1 22:35
Hello there Mu2k. I am sorry for the trouble this has caused and thank you for reaching out. Please ensure that the SD card inserted in your DJI Pocket 2 has more than 100 MB of storage remaining and may we know if you are receiving any error message on the DJI Mimo application? Thank you.

https://www.youtube.com/watch?v=VpJvyxE6ZDE

Please pm me the update link.Thanks
2023-9-15
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jkjk
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hi there, i have the same issue with my mimo, can you please PM me the firmware file? thank you
2023-9-17
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DJI Tony
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jkjk Posted at 9-17 10:28
hi there, i have the same issue with my mimo, can you please PM me the firmware file? thank you

Hi there, jkjk. I'm sorry about the inconvenience. I sent you a message. Please, kindly check your inbox. Have a great day ahead.
2023-9-18
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DJI Tony
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Davwmck Posted at 9-15 19:50
Please pm me the update link.Thanks

Hello there. Thank you for reaching out.  I have sent you a personal message. Please kindly check your inbox. Have a great day ahead.
2023-9-18
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akramz
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hi, i also encountered the same problem like most of people here. can i have the file to update manually
2023-10-2
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DJI Tony
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akramz Posted at 10-2 07:10
hi, i also encountered the same problem like most of people here. can i have the file to update manually

Hi, akramz. Sorry about the inconvenience. Please kindly check your inbox. Tell us when the issue still persists. Have a great day ahead
2023-10-4
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Doylags
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Hi im having a different problem but similar. Updated the pocket2...

Hi im having a different problem but similar. Updated the pocket2 and do it all handle. the light turned red and failed the update. when i turned it on, the do it all handle cannot connect through wifi or bluetooth to the phone and the wirless mic. I feel the manual update would fix this
2023-10-13
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DJI Paladin
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Doylags Posted at 10-13 18:32
Hi im having a different problem but similar. Updated the pocket2 and do it all handle. the light turned red and failed the update. when i turned it on, the do it all handle cannot connect through wifi or bluetooth to the phone and the wirless mic. I feel the manual update would fix this

Hi there. We do apologize for the trouble that this has caused. Please try the following steps below:

1. Please make sure that the app version is the latest version.
2. Please ensure you have a stable connection during the firmware update, insert a microSD card with a capacity greater than 100M, and the mobile phone is connected to the DJI Pocket 2 via a smartphone adapter.
3. Please disconnect the DJI Pocket 2 from the mobile device and reconnect the device to update the firmware again.
4. Restart the DJI Pocket 2 and launch the DJI Mimo app to update the firmware again;

If the issue persists, please let us know so we can help you further. Thank you.
2023-10-19
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JESUS ZONE
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Mu2k Posted at 2021-7-1 22:53
Hello @DJI Stephen

The only error i received was : Firmware update failed.

Necesito el Firmware también, por favor
2023-10-21
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JESUS ZONE
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Please could you sent me firmware for DJI pocket 2?
2023-10-21
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DJI Tony
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JESUS ZONE Posted at 10-21 08:28
Please could you sent me firmware for DJI pocket 2?

Hello there. Please try DJI Paladin's suggestions first at reply 261#, if that fails, I will send you a message, please kindly check your messages. Have a great day ahead.
2023-10-21
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jerome3673
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hi, i also encountered the same problem like most of people here. can i have the file to update manually
many thanks
2023-11-10
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DJI Tony
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jerome3673 Posted at 11-10 12:35
hi, i also encountered the same problem like most of people here. can i have the file to update manually
many thanks

Hi there, jerome3673. Please try the suggestions by DJI Paladin in reply 261#. I also sent you a message. Have a great day.
2023-11-10
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fans6b3bfee3
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United States
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Wanda, Tony, can you share the firmware please? My Pocket 2 has the latest firmware (so called), but it didn't update the camera firmware; I don't have HDR nor Story on my device, need to force the firmware. Really hoping for the .bin file. Thank you.
2023-12-16
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DJI Tony
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fans6b3bfee3 Posted at 12-16 16:50
Wanda, Tony, can you share the firmware please? My Pocket 2 has the latest firmware (so called), but it didn't update the camera firmware; I don't have HDR nor Story on my device, need to force the firmware. Really hoping for the .bin file. Thank you.

Hello there. I sent you a direct message. Please kindly check your inbox. Thank you for your patience.
2023-12-16
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DarrenTWY
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Taiwan
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can I please get the link for firmware as well? Pockets 2 doesnt connect with my phone.
1-17 03:22
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djiuser_cwHUzN87ZJau
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I just bought pocket 2, but when i plug it to my phone, the update firmware notif doesnt show up.. i already insert sd card and my mimo app is the latest version one.. pleas helpme.. my pocket 2 has the selfie mode issue, even when i use the function button to turn it up, and it always back in 1080 30 p mode also..
1-27 01:40
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djiuser_N4SbEzVs2vMy
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United States
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DJI Wanda Posted at 2021-7-1 23:33
Hello, Mu2k. I will sent you a firmware through PM.
Please act as following instructions step by step:
1.Please connect Pocket2 with computer through a Type-C data line or using a Card reader.

can you send me the firmware, I have the same problem. i have a pocket 2
2-17 11:24
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djiuser_N4SbEzVs2vMy
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DJI Wanda Posted at 2022-2-15 16:58
Hello, there. Thanks for your reaching out. We have sent you through PM. Please check.

Can you send me the firmware through pm and/or post a link to the file. I've been having this issue for a while now and have not been able to successfully update.

Thank you.
2-17 11:36
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mmdandytra
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Indonesia
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Hi,

Can you also send me the firmware?

After I bought DJI Osmo Pocket 2, I failed at updating the firmware so now the device is blinking green and red pattern.

When I connnect my DJI Pocket 2 to Mimo App, nothing happen as the video instruction.

Thank you
3-16 22:23
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DJI Tony
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mmdandytra Posted at 3-16 22:23
Hi,

Can you also send me the firmware?

Hello. Sorry about the trouble. Please try the procedures below.
1. Make sure that the app version is the latest.
2. Confirm that the mobile device network is normal during the firmware update, a microSD card with a capacity greater than 100M is inserted, and the mobile phone is connected to the DJI Pocket 2 via a smartphone adapter.
3. Please disconnect the DJI Pocket 2 from the mobile device and reconnect the device to update the firmware again.
4. Restart the DJI Pocket 2 and launch the DJI Mimo app to update the firmware again.
5. This link contains the requested firmware: https://pan-sec.djicorp.com/s/XQYKJGoFaweYRAN Update the firmware via microSD card. After the firmware update is completed, delete the firmware package (bin file) in the microSD card.
I hope this helps. Please keep us posted. Have a great day.
3-16 23:49
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fanse74108e2
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DJI Tony Posted at 3-16 23:49
Hello. Sorry about the trouble. Please try the procedures below.
1. Make sure that the app version is the latest.
2. Confirm that the mobile device network is normal during the firmware update, a microSD card with a capacity greater than 100M is inserted, and the mobile phone is connected to the DJI Pocket 2 via a smartphone adapter.

Hi Tony, thanks for the link and the files.

I try to put the files to MicroSD and still nothing happen.

Please be noted that ever since the beginning, I successfully binding but then failed at updating firmware. I never get to see the interface of DJI Osmo Pocket 2.

My wild guess is I also need installation software for my Pocket 2 (and also new firmware). Do you have sort of installation software as well? Maybe I should put those kind of files to my microSD.
3-17 06:34
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DJI Tony
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fanse74108e2 Posted at 3-17 06:34
Hi Tony, thanks for the link and the files.

I try to put the files to MicroSD and still nothing happen.

Hi. It does not need an installation software. Can you please try these:
a. Connect the microSD card to DJI Pocket 2 using a USB-C cable or connect the microSD card to a computer with a card reader. Copy the firmware package to the microSD card root directory.
b. After copying, if a card reader is used for copying, insert the microSD card into the DJI Pocket 2 card slot for automatic firmware updating. After the update has been completed, connect to the computer and delete the firmware package. When the SD card is inserted into the DJI Pocket 2, please connect the DJI Pocket 2 to the computer to delete the firmware package. When the SD card is unplugged from the DJI Pocket 2, please connect the SD card to the computer via card reader and delete the firmware package.
3-18 00:40
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To4kaDji
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DJI Wanda Posted at 2021-7-1 23:33
Hello, Mu2k. I will sent you a firmware through PM.
Please act as following instructions step by step:
1.Please connect Pocket2 with computer through a Type-C data line or using a Card reader.

Can you send please file with firmware, my device die.
3-18 01:35
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djiuser_ZYdaZtpeia6W
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United Kingdom
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Hi

Sorry to bother you could I also have the latest firmware for the pocket 2 download please , ever since last time updating something has failed and now gimbal goes crazy when turned on making the pocket unusable , no damage , latest app etc ,

Your help would be massively appreciated
4-18 10:45
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PowerCZ
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Czechia
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I have bought used DJI Pocket 2 that is bound to previous owner's account. There is firmware 01.03.00.10, camera firmware 0.00.00.1, 01.11.53.29 and I still can't find HDR option. When plugging DJI to DJ MIMO app, no notification about new firmware is shown. Is there some newer firmware with HDR option? Can you send me a link? Thankx!
5-4 06:31
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