Hi all, anyone here got an Osmo Pro? I'm having issues with audio when recording with an external lav mic. Basically the audio becomes out of sync after about 3 minutes of recording and the longer the recording is, the more the audio becomes out of sync. Has anyone else encountered this problem and does anyone have a solution to it? Any help would be much appreciated. Thanks in advance.

Hello there SpectralLens. I am sorry for the trouble this has caused and thank you for reaching out. Kindly please try using a different supported microSD card to see if the issue will persist and kindly please post a short sample video showing the said issue for us to see and can assist you further? Thank you.

DJI Stephen Posted at 2021-12-29 19:02
Hello there SpectralLens. I am sorry for the trouble this has caused and thank you for reaching out. Kindly please try using a different supported microSD card to see if the issue will persist and kindly please post a short sample video showing the said issue for us to see and can assist you further? Thank you.

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Hi Stephen,

Thanks for getting back to me. I tried two different micro SD cards and the problem is still there. I've attached the video to explain this and show the actual issue itself. You can see the problem from 4 minutes onwards.

https://youtu.be/M8je08_qVQg

The new card used was a Sandisk 64GB V30 UHS-I
(https://www.amazon.co.uk/gp/product/B07FCMBLV6/ref=ppx_yo_dt_b_asin_title_o00_s00?ie=UTF8&psc=1)

Please let me know if you have a solution to this.