My Phantom 4 Pro keep reverting back to factory settings in the app every time I turn it on. And sometimes I don't even get camera feed and i have to restart it a few times. Anyone else had this issue? Is it time to buy a new drone? I've had it for about 5 years now. I've tried uninstalling the app and trying different phones and everything's up to date.

what device are you Using  ? It must be at least 4GB RAM

Hi there. Thank you for reaching out and we're sorry for the trouble that this has caused. Can you please confirm what mobile device are you using? Please keep us posted. Thank you.

The phone I've always used it with was my OnePlus 5, but I also tried it on my Pixel 4a 5G with the same result. The last few months the gimbal would intermittently turn off, either mid flight or not even turn on at all. I'd have to reboot the drone to get it working. So i'm thinking the whole gimbal/camera module is damaged? Do you think it's worth sending it off to get fixed so i can sell it? I just picked up the new Mavic 3 tonight because I need a drone for my work.