I have an idea that might work, however I do NOT have the broken firmware so I can't test.
Download the firmware file from here
Then download the dronehacks client from here you will NOT need a paid account.
Then connect your drone, open the dh client exe, go to the tab called "Flash Original DJI-Firmware", click choose firmware, select the bin file downloaded earlier from Google Drive, and click flash firmware.

As I mentioned, I don't know if this work, this is just an idea. If you test this, please give feedback!

Yaros1 Posted at 1-8 10:58
I have an idea that might work, however I do NOT have the broken firmware so I can't test.
Download the firmware file from here
Then download the dronehacks client from here you will NOT need a paid account.

Do you perhaps know where can I download the Firmware file only, witjout using DJI assistant or fly?

djiuser_qscdTkS8oBvA Posted at 1-8 11:19
Do you perhaps know where can I download the Firmware file only, witjout using DJI assistant or fly?

The Google Drive link which I provided.

https://drive.google.com/file/d/ ... dBorVkAAcgqkPZ/view

Then follow the instructions in my post.

Yaros1 Posted at 1-8 11:29
The Google Drive link which I provided.

https://drive.google.com/file/d/1lBtfAUycn339HAfZSCdBorVkAAcgqkPZ/view

Thanks, I'll try tomorrow.
It's desperate when we have to deal with what a company that we paid a lot of money did to us.

I tried to update the Firmware in Mavic Air 2, but it failed.
The firm was not making any progress after 63%, I waited and waited and waited.. no progress,

Need assistance to fix the issue?
After the restart of the drone - I am getting - Take off failed, restart aircraft and DJI fly (code: 30226)


After reinstalling my Dji fly app - I am seeing different errors: ESC connection error, Repair required, Contact DJI support for assistance ( Code: 300085 )

Can you please guide me step by step to fix the issue? really appreciate your help

Any idea how to restore to my factory setting, I don't see any version on the DJI assistant 2 for Mavic Air 2.


Here is my suggestion to the team :
Can we add a feature in DJI assistant 2 for Mavic Air 2 for downgrade, or reset the factory setting? this will really help.

Thanks

Amir Elhaddad Posted at 1-6 09:53
Im having the same issue...
any luck guys??\
[view_image]

I had the same issue exactly, I reach the DJI support team, and I was asked to send the Drone and controller to the service center to check the issue.

I do try to downgrade no luck with the DJI 2 assistance tool

I to tried to reset the factory setting. no luck too..   

I am out of option.. now.. need to send the drone & contorller to service center to fix this.

is it ok to send it or is there any way to fix this problem. ????

Thanks

fans1e72001b Posted at 1-7 19:24
Hi Natalia...
Sorry to bother... but it's quite visible that, worldwide, there's a huge problem about that last firmware actualization for the Mavic Air 2...
More than a week has passed and it seems it has not been solved yet...

Hi, there.
We are checking this problem for the time being, if there are any updates, we will reply to this thread asap.
Sorry again for the inconvenience and thanks for your patience in advance.

Yaros1 Posted at 1-8 04:30
DJI. Are you serious??
Come on, admit you made a mistake and fix it, don't try to make it seem like it's your customers who made the mistake.
Release a new firmware that fixes this, and let us update. It's not that hard!

Hi, there.
We are sincerely sorry for the inconvenience caused.
We have reported this problem to our engineer.
If possible, would you mind sending us the version of the drone, DJI Fly app, and the Assistant 2 software when you update? Then we will ask our engineer to check this problem asap and keep you updated here.
Thank you very much again for your patience.

shashi2k6 Posted at 1-8 15:48
I had the same issue exactly, I reach the DJI support team, and I was asked to send the Drone and controller to the service center to check the issue.

I do try to downgrade no luck with the DJI 2 assistance tool

Hi, there. We are sincerely sorry for the inconvenience caused.
Could you please send us the flight control data via Assistant 2? If possible, would you mind sending us the version of the drone, DJI Fly app, and the Assistant 2 software when you update? And please upload it to Google Drive or Dropbox and send us the link. Then we will confirm this problem and keep you updated here asap.
Thank you in advance.

DJI Natalia Posted at 1-9 00:46
Hi, there. We are sincerely sorry for the inconvenience caused.
Could you please send us the flight control data via Assistant 2? Pr if possible, would you mind sending us the version of the drone, DJI Fly app, and the Assistant 2 software when you update? And please upload it to Google Drive or Dropbox and send us the link. Then we will confirm this problem and keep you updated here asap.
Thank you in advance.

Hi! Same problem here!

The solution will be the same for everybody?
Specialists said to give the drone back for further checking, but i rather wait a couple days if the solution is possible!

Any ideas on what to do?

NikAir Posted at 1-9 00:55
Hi! Same problem here!

The solution will be the same for everybody?

There is no solution yet.
You might contact DJI support through chat or phone.
Or wait for DJI to release a fix firmware for this.

Yaros1 Posted at 1-9 02:17
There is no solution yet.
You might contact DJI support through chat or phone.
Or wait for DJI to release a fix firmware for this.

Yes i, unfortunately, know that there isn't a solution yet.
Contacted support through phone a couple of times but nobody seems to know what is causing the problem.
I was just wondering if takes less time to ship the drone back or wait for a firmware fix?
What do you think?

RebelAct Posted at 1-8 10:16
I just want to help. We all knew there was a problem. I was also hesitant to install the new firmware. And many people are still hesitant. It's strange why for some the update is successful and for others not. Everyone assesses their own risk. I hope DJI fix the problem soon.

The problem appears to be related to the firmware on the drone ( Current V 01.00.250)  prior to the update being performed  to the new firmware  V 01.01.1200. There seems to be incompatibility issues between the two firmware versions.

There appears to be only two possible solutions here:
1. DJI releases a firmware update that will be compatible with a firmware update from V 01.00.250.
Or
2. DJI enables functionality on the DJI assistant to reset to factory.

These are the options if you are not intending on hacking your drone, or changing rollback in your firmware.

Update:
Dear all customer, please don't worry, we are working on this problem currently.
Thank you for your patience.

DJI Natalia Posted at 1-9 06:28
Update:
Dear all customer, please don't worry, we are working on this problem currently.
Thank you for your patience.

Thanks for the information Natalia. Will any updates regarding new firmware releases etc be posted on this thread. I have the same issue as all others and my Air 2 is now inoperable.

OKPC69 Posted at 1-9 06:49
Thanks for the information Natalia. Will any updates regarding new firmware releases etc be posted on this thread. I have the same issue as all others and my Air 2 is now inoperable.

Thank you for your patience and understanding as well.
Once we got any updates, we will update this thread.

DJI Natalia Posted at 1-9 06:51
Thank you for your patience and understanding as well.
Once we got any updates, we will update this thread.

I ship my air 2 to you, I hope to solve the problem soon

DJI Natalia Posted at 1-9 06:28
Update:
Dear all customer, please don't worry, we are working on this problem currently.
Thank you for your patience.

Thanks Natalia for monitoring this issue.  Hopefully, a fix will be found soon.  I'll continue to watch this thread for when a solution is found.  

FlyArcus Posted at 1-9 11:36
I ship my air 2 to you, I hope to solve the problem soon

Please don't worry, we will solve this problem asap.
If you need any support, you can contact us here anytime as well.

DowntownRDB Posted at 1-9 15:46
Thanks Natalia for monitoring this issue.  Hopefully, a fix will be found soon.  I'll continue to watch this thread for when a solution is found.

Hi, DowntownRDB, thank you for your support as always!

DJI Natalia Posted at 1-9 06:28
Update:
Dear all customer, please don't worry, we are working on this problem currently.
Thank you for your patience.

Natalia, thank you for updating us here on the forum. If I may ask, will DJI be releasing any official communication on this persisting issue?

djiuser_qscdTkS8oBvA Posted at 1-9 21:41
Natalia, thank you for updating us here on the forum. If I may ask, will DJI be releasing any official communication on this persisting issue?

Hi, there.
We are now still checking this problem, if we got any updates on this issue, we will update this thread asap.
Thank you for your understanding.

DJI Natalia Posted at 1-10 00:18
Hi, there.
We are now still checking this problem, if we got any updates on this issue, we will update this thread asap.
Thank you for your understanding.

Hallo,

ich habe das gleiche Problem . Bitte Hilfe!

I guess there is no news yet, it's a shame because my mavic is new and I've had it for 10 days and I still haven't been able to use it once… :S

vasikarde Posted at 1-11 05:04
I guess there is no news yet, it's a shame because my mavic is new and I've had it for 10 days and I still haven't been able to use it once… :S

Yeah, that's crazy... I'm hoping that they fix this problem by the weekend..

NikAir Posted at 1-11 05:25
Yeah, that's crazy... I'm hoping that they fix this problem by the weekend..

Probably not, this appears to have been reported 11 days ago already.

Fran - Air 2 Posted at 1-11 06:34
Probably not, this appears to have been reported 11 days ago already.

I hope so... they are completely blocking customer's drones. They NEED to solve this asap.

Let's hope for a good news at least by the end of the week...

Hello to all victims.....

My old software v01.01.0920

We've also tried everything, even as GAMORA says!

IOS with Apple cell phone and Apple tablet...

Android with Samsung phone and LG tablet ...

Three PCs with Assistant 2 Version 15...

Waiting time for several batteries until termination...

You can forget it, nothing works anymore....

You can also forget to look for a specific firmware version, or whether it is due to a specific hardware, we have been checking everything for over 10 days.
You should also check out the other posts. No need to reinvent the wheel here, we've been desperate since launch from Firmware.
And with DJI there is absolutely no reaction.
So when my MA2 works again I'll sell everything from DJI and go to Autel. Sorry

Such nonsense, they are completely unbelievable.

DJI Loser......

djiuser_DlIfxOxUOXm7 Posted at 1-10 23:31
Hallo,

ich habe das gleiche Problem . Bitte Hilfe!

Hi, there.
Please don't worry, we are working on this problem currently. If there are any updates, we will also update this thread as well.
Thank you for your understanding in advance.

Good Morning (GMT+2),

Finally feedback that may inspire some confidence, no timelines communicated however.

Some good news, I received feedback form DJI, and they indicated that a fixed firmware version will be released this week.

Fran - Air 2 Posted at 1-12 00:38
Some good news, I received feedback form DJI, and they indicated that a fixed firmware version will be released this week.[view_image]

That is awesome!
Finally!!!

Fran - Air 2 Posted at 1-12 00:38
Some good news, I received feedback form DJI, and they indicated that a fixed firmware version will be released this week.[view_image]

Thanks for sharing and I hope it is released as "scheduled" and not delayed.  

I hope there is a fix soon . My brand new mavic is dead

NikAir Posted at 1-12 01:23
That is awesome!
Finally!!!

The fact that a new version will be released "I consider it excellent" still interests me as I want to get it into the ever-updating mavics.

V01.01.1300 is available for upgrade. I managed to complete the upgrade with DJI assistant, have not flight tested it yet. Aircraft restarts about three times during the upgrade.
Don't forget to update the firmware for all of your batteries, otherwise you will have incompatability issues.

Fran - Air 2 Posted at 1-13 05:34
V01.01.1300 is available for upgrade. I managed to complete the upgrade with DJI assistant, have not flight tested it yet. Aircraft restarts about three times during the upgrade.
Don't forget to update the firmware for all of your batteries, otherwise you will have incompatability issues.

Which version you have been updating from? The broken one or the previously working one?

Yaros1 Posted at 1-13 06:21
Which version you have been updating from? The broken one or the previously working one?

Broken version(V01.01.1200)

I was also able to update correctly without any problems!

How are batteries updated?  With the assistant I know to update the controller and the drone, but how do you update the batteries?