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DJI Paladin Posted at 11-26 18:35
Hi there. Thank you for reaching out and we're sorry for the trouble that this has caused. Can you please try to use a different mobile device to see if the issue persists? It seems that the mobile device that you are currently using is not listed on our recommended mobile device and this might be the main caused of the issue as we cannot guarantee the stability of the said mobile device on the DJI Osmo Mobile 4. You may refer to the link below for the list of compatible mobile devices for the said unit. Please keep us posted. Thank you.
https://dl.djicdn.com/downloads/DJI%20OM%204/DJI_OM_4_Mobile_Phone_Compatibility_List_en6.pdf
I have an iphone13 pro max. I also get the following warning: motor protected, press trigger twice |
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