I bought and registered a Mavic Mini 3 from a respected UK seller (Drone Safe Store) today (30th Nov) When I try to register for care refresh (in UK) I'm unable to change the region. (from US to UK) and it wont' accept my UK address. I am therefore unable to register for Care Refresh. PLEASE HELP
Geoff Crawford
Hi, there. We're sorry to know about the problem getting the DJI Care Refresh for your DJI Mini 3. May we ask what particular error message did you encounter? Also, would it be possible if you could send us the serial number of the aircraft via PM? We'll look forward to hearing from you. Thank you for your support.
DJI Diana Posted at 11-30 16:15
Hi, there. We're sorry to know about the problem getting the DJI Care Refresh for your DJI Mini 3. May we ask what particular error message did you encounter? Also, would it be possible if you could send us the serial number of the aircraft via PM? We'll look forward to hearing from you. Thank you for your support.
Thank you for your update. We're glad to know that everything went well. Apologies for the trouble that had experienced. Should you have further concerns, please keep us posted. Thank you for your support.
lvl.1
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