DJI Ronin app and Samsung Galaxy S23 Ultra
2262 6 2023-3-19
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AussieLand
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I know the compatibility lists Samsung Galaxy S20 as being the latest in the Galaxy series that is supported by the DJI Ronin app, but is there anyone here that is having any luck using the app with the Samsung Galaxy S23 Ultra? Otherwise I'm going to have to purchase a Galaxy S20.

Cheers,
John.
2023-3-19
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DJI Paladin
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Thank you for your inquiry. Samsung Galaxy S23 has not been tested by our engineers for the DJI Ronin app. DJI will publish the compatible devices that have passed official tests on the Compatibility List on its official website. However, due to the numerous mobile device models available that are subject to software and hardware updates, the DJI engineers are unable to test all devices. In theory, a device that meets system requirements can be used even if it is not in the Compatibility List, but its stabilization has not been verified. We recommend that you go to the nearest outlet on your location to test first the device. Thank you for your understanding.
2023-3-19
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AussieLand
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Australia
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DJI Paladin Posted at 3-19 20:21
Thank you for your inquiry. Samsung Galaxy S23 has not been tested by our engineers for the DJI Ronin app. DJI will publish the compatible devices that have passed official tests on the Compatibility List on its official website. However, due to the numerous mobile device models available that are subject to software and hardware updates, the DJI engineers are unable to test all devices. In theory, a device that meets system requirements can be used even if it is not in the Compatibility List, but its stabilization has not been verified. We recommend that you go to the nearest outlet on your location to test first the device. Thank you for your understanding.

Thanks for your prompt answer.

Cheers,
John.
2023-3-19
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DJI Paladin
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AussieLand Posted at 3-19 20:49
Thanks for your prompt answer.

Cheers,

You are most welcome, John. Please don't hesitate to reach us if you have other inquiries. Thank you for your valued support.
2023-3-22
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AussieLand
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AussieLand Posted at 3-19 20:49
Thanks for your prompt answer.

Cheers,

Any change to this yet?

I'd like to point out that the Samsung Galaxy S23 Ultra is the flagship of Samsung's phones and should demand the ultimate attention to your software compatibility!

This is not just some SH1T chinese phone here!!!
2023-10-25
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jmb63
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AussieLand Posted at 10-25 18:50
Any change to this yet?

I'd like to point out that the Samsung Galaxy S23 Ultra is the flagship of Samsung's phones and should demand the ultimate attention to your software compatibility!

I have an S23+ and the Ronin app works just fine. I doubt that there is any tremendous difference between the + and Ultra that would cause a problem with the app.
The Pixel 7 and probably the 8 have a lot of trouble with the DJI apps though... Just a reminder that you have to get the Ronin app directly from DJI since it is not on the Playstore. It will give a warning that it might be "dangerous" but with a few additional clicks/permissions, it will install and work.
2023-10-26
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AussieLand
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Australia
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Thanks for your reply. I'll give it a go.
2023-10-26
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