Hey guys!

I recently purchased my air 3 and so far it’s the best drone I ever owned. It’s phenomenal! I came from mavic air 1 - I’m relearning all about drones ever again!

Considering all the tech involved, it really frustrates me the gimbal cover, the original one.

Not too sure if I’m missing the point or it feels like is not 100% a fit. Once it’s on, around the front sensors it feels like a gap!

Very annoying!

Could not find anywhere a picture or video so I could compare if I’m doing something wrong or it’s just the way it is…

Am I alone on this?
Hoping for that, so it’s clear I am the one doing wrong!

Cheers

Hi there. Thank you for reaching out. You can watch the tutorial using the link below and choose "Unboxing and First Use" then start @ 2:39 to see how to properly install and remove the gimbal cover. If that doesn't help, please take a short video showing the issue and send it to us so we can check it further. Please keep us posted.

https://www.dji.com/global/air-3/video

DJI Paladin Posted at 4-20 22:27
Hi there. Thank you for reaching out. You can watch the tutorial using the link below and choose "Unboxing and First Use" then start @ 2:39 to see how to properly install and remove the gimbal cover. If that doesn't help, please take a short video showing the issue and send it to us so we can check it further. Please keep us posted.

https://www.dji.com/global/air-3/video

I checked the video and my cover seems to be a little off.
I'm having trouble uploading anything here "The attachment upload is finished! Success 0, Failure 1 :"

djiuser_utoZA0Pa2LOC Posted at 4-22 22:42
I checked the video and my cover seems to be a little off.
I'm having trouble uploading anything here "The attachment upload is finished! Success 0, Failure 1 :"

Sorry for the inconvenience. Please upload the file via Google Drive then send the link here so we can check it further. We will wait for your response.

Thank you for being so understandable!
Here is the link https://drive.google.com/drive/folders/1-Kd3lWpc1Uu1p7cWv3wSHH46siyGFfsS?usp=sharing
Let me know if you manage to access it.
Thanks