I have ensured all firmware up to date - checked SD cards for ExFAT and made sure that the Avata 2 is activated.  It flies with the MC2 and responds in every way, but the only On-Screen display I have seen is the initial Diopter adjustment display.  Nothing I do to the 5-way button makes any difference.  BTW - the laser pointer from the MC2 shows, but has no effect and no menus to select from.  All three elements show up in Fly on my iPhone.  And yes, I have checked updates are current and re-loaded them from Assistant 2.  

Hi Aerosnapper.

Sounds like you have the same issue I experienced with my new goggles3. I had no menus or telemetry and the 5D, back buttons and AR cursor did nothing. I didn't try starting the drone as I didn't feel comfortable without settings and telemetry so I don't know if it operated and flew properly. See this forum thread

Tech support was not able to offer a solution. I have sent the entire flymore kit back for replacement. Disappointing start, hoping the replacement has no issues.

Good luck with yours.

MRDroneRookie Posted at 4-22 03:44
Hi Aerosnapper.

Sounds like you have the same issue I experienced with my new goggles3. I had no menus or telemetry and the 5D, back buttons and AR cursor did nothing. I didn't try try starting the drone as I didn't feel comfortable without settings and telemetry so I don't know if it operated and flew properly. See this forum thread

Thanks - how did you resolve the issue - or is it a return matter - which would be hugely disappointing ! I’m hoping that someone from DJI will speak up - the online chat was useless

Aerosnapper Posted at 4-22 03:50
Thanks - how did you resolve the issue - or is it a return matter - which would be hugely disappointing ! I’m hoping that someone from DJI will speak up - the online chat was useless

Yes unfortunately it is a return issue unless you have better luck than I did with some kind of solution forthcoming from DJI. I agree its hugely disappointing after ordering the kit on the 11th i am now waiting at least a week, probably two for the package to be sent down to DJI service center in Fort Worth Texas and the replacement sent back.

I agree with you that the support staff although courteous, were useless in providing direction on how to proceed. The first guy told me I had to wait 24hrs before my case could be escalated. The next person told me that they escalated my case and I needed to wait 24 to 48 hours for a reply from their engineers. Then tech support was also useless as the first guy that replied in an email sent me a link to the user manual.

Now that we see this is not an isolataded issue with my unit, hopefully DJI comes up with a solution quickly as it seems likeley there will be more of the same problem popping up.

Hi, Aerosnapper. Thank you for reaching out and providing the details. Let me confirm this with our relevant team. We'll keep you posted.

Hi, Aerosnapper. Please check my DM regarding the topic we discussed. Thank you.