Has anybody experiened problems with a buzzing noise when the drone starts up? I had DJI replace my previous mini 2 because it had issues (not this buzzing issue). They replaced my old drone with a new one back in Dec. The new drone flies fine but I don't know what this buzzing is all about when it starts up. It just started making this noise a few months ago (the drone has never been dropped or crashed). Sometimes when I start it up, it the buzzing does not stop until I pick the drone up and the gimbal adjusts for that movement. Other times (as you see in the video) it only lasts a few seconds and other times it doesn't happen at all. Any thoughts??

Here are the two videos
Vid 1

Vid 2

Hi there. We do apologize for the inconvenience caused. Please upload the files via Google Drive then send the link here so we can forward it to our relevant team for further investigation. Please keep us posted. I appreciate your cooperation.

Remove the rear legs you have added & the buzzing will probably cease.  The buzz is the gimbal leveling itself to the unnatural face-down angle at which the rear legs cause the drone to sit.

Dirty Bird Posted at 4-22 06:55
Remove the rear legs you have added & the buzzing will probably cease.  The buzz is the gimbal leveling itself to the unnatural face-down angle at which the rear legs cause the drone to sit.

Ok, I will give that a shot. Thanks for the feedback, I appreciate it.

I just tried it without the legs and just holding the drone in my hand and I get the same noise.

DJI Paladin Posted at 4-22 04:27
Hi there. We do apologize for the inconvenience caused. Please upload the files via Google Drive then send the link here so we can forward it to our relevant team for further investigation. Please keep us posted. I appreciate your cooperation.

See if this works. The first two videos are with the legs on (which Dirty Bird suggested that I remove those). The third video is me holding it in my hand. The noise still happens no matter what I do.

Video 1
https://drive.google.com/file/d/ ... view?usp=drive_link

Video 2
https://drive.google.com/file/d/ ... view?usp=drive_link

Video 3
https://drive.google.com/file/d/ ... view?usp=drive_link

See above post. Let me know if you have any questions. Thanks.

DJI Paladin Posted at 4-22 04:27
Hi there. We do apologize for the inconvenience caused. Please upload the files via Google Drive then send the link here so we can forward it to our relevant team for further investigation. Please keep us posted. I appreciate your cooperation.

I've uploaded the files, please see post #6

united by water Posted at 4-22 10:43
See if this works. The first two videos are with the legs on (which Dirty Bird suggested that I remove those). The third video is me holding it in my hand. The noise still happens no matter what I do.

Video 1

Thank you for the information provided. However, we cannot access the link that you have sent as it was set as "private/access required". Kindly set the restriction as "public/anyone with the link" and then let us know so we can access the file. I appreciate your understanding.

DJI Paladin Posted at 4-24 23:22
Thank you for the information provided. However, we cannot access the link that you have sent as it was set as "private/access required". Kindly set the restriction as "public/anyone with the link" and then let us know so we can access the file. I appreciate your understanding.

Sorry about that, I fixed the links:
Video 1
https://drive.google.com/file/d/ ... view?usp=drive_link

Video 2
https://drive.google.com/file/d/ ... view?usp=drive_link

Video 3
https://drive.google.com/file/d/ ... view?usp=drive_link

united by water Posted at 4-25 14:10
Sorry about that, I fixed the links:
Video 1
https://drive.google.com/file/d/ ... view?usp=drive_link

Thank you for the information provided. We will now coordinate this with our relevant team for further investigation. We will keep you posted.

Thank you for patiently waiting. We do apologize for the trouble. Kindly please calibrate the gimbal to further isolate the issue. If the issue persists,  I'm afraid that you may consider sending the unit in for a proper diagnosis. You may submit a ticket case at https://repair.dji.com/repair/index. Also, the warranty can be applied depending on the outcome of the damage assessment including the warranty period of your unit. Thank you for your kind and understanding.

DJI Paladin Posted at 4-27 19:36
Thank you for patiently waiting. We do apologize for the trouble. Kindly please calibrate the gimbal to further isolate the issue. If the issue persists,  I'm afraid that you may consider sending the unit in for a proper diagnosis. You may submit a ticket case at https://repair.dji.com/repair/index. Also, the warranty can be applied depending on the outcome of the damage assessment including the warranty period of your unit. Thank you for your kind and understanding.

I tried the gimbal calibration, the buzzing noise is still happening. I will open up a repair ticket.

united by water Posted at 4-29 14:22
I tried the gimbal calibration, the buzzing noise is still happening. I will open up a repair ticket.

I apologize for the issue that this has caused. Kindly process the ticket case so we can diagnose the issue on our facility as we cannot fix it remotely. If you need further assistance, feel free to contact us. Thank you for your understanding and support.