To be precise, there are empty audio in last 3~4 frames. So I need to trim every last few frames to remove that useless frame in every single shot.
Do you know why?

Hi there. Thank you for reaching out and we do apologize for the trouble. We may need to forward this to our relevant team for further investigation. We will keep you posted in a timely manner. I appreciate your patience.

DJI Paladin Posted at 4-24 19:37
Hi there. Thank you for reaching out and we do apologize for the trouble. We may need to forward this to our relevant team for further investigation. We will keep you posted in a timely manner. I appreciate your patience.

Thanks! Paladin

Steven_Yoon Posted at 4-24 21:15
Thanks! Paladin

You are very much welcome. We will surely respond to you here once we receive the update. We appreciate your understanding.

Thank you for patiently waiting. Please follow the solution below to possibly rectify the issue:

1. Check whether the firmware versions of the device and accessories are the latest. If not, update the firmware to the latest versions.

2. Play the original footage on the device or use another video player (PotPlayer recommended) to play the original footage, and check whether the audio and video images are out of sync.

3. If audio and video images are played synchronously when you play the original footage on the device or use another video player to play the original footage, it indicates that the out-of-sync is caused by the decoding failure of the video player or computer. Try to replace the video player.

Note: HEVC (or H.265) videos recorded by Osmo Pocket 3 must be decoded before they can be properly played. Without decoding, issues such as abnormal colors and audio/video image out-of-sync may occur during playback of the videos.

4. Try to reset the camera
5. Try to use a different microSD card to further isolate the issue.

Please keep us posted.