david.steed.mac
 New
Switzerland
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Hi.
I've read lots of posts and I'm not sure where to turn.
I live in the countryside in Switzerland, and ordered my P3 Standard from Apple.
Received it, updated firmware, flew for 5 minutes, then the next day for 10 minutes or so, I saw a low battery warning and within maybe a minute while trying to land, it fell about 10 meters. I was on top of a hill, many kilometers from any interference and never lost site of it. It fell hard- the gimble and ribbon cable are broken.
I tried ordering the cable from a US supplier and from Amazon (couldn't find anyone in Europe), and they both say it can't be shipped here.
Does the crash sound like my fault? I can't say for sure, but it all seemed to be under 10 minutes total flying, on fully charged everything.
I sent an email request a few days ago and heard nothing back other than an auto response. There is no DJI support center in Switzerland. I saw something in France and Germany. I am wondering what to do next.
Any help is of course appreciated. Thanks.
Update: I found the DJI online store for Europe, at least one other online store for parts here in CH. Still wondering if this might be a warranty issue, or if it is worth it to try to replace the camera/gimble. Not sure what other damage there is. Still looking for expert guidance. 
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Captain
