bluesideup777
lvl.1
United States
Offline
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This is not from me but this is what worked for me. This is also how you may fix the problem on windows 8.
For people having issues installing the device on Windows 10, I think I have the answer (well it worked for me anyway)
1) First, you have to disable the requirement for drivers to be signed, a guide can be found here for windows 8.1 and Windows 10 users:
http://www.howtogeek.com/167723/how-...igned-drivers/
2) Once that has been done, open device manager on your PC and expand the Serial ports section, now if you plug and wait then unplug your naza, you should see one here called USB serial device that will have a COM number of 1-15 possibly after it. This will be your Naza.
3)Right click your COM device, click 'update driver Software', then click 'Browse my computer for driver software'
4) then click 'let me pick from a list'.
5)Click 'have disk' then browse to the location the DJI driver software put the drivers (generally 'C:/Program Files (x86)/DJI Product/DJI Driver vx.xx' or similar. In this folder will be a 3 source folders, you will need to open the Source64 folder then select the .inf file and click open
6) The device driver box should now have DJI USB Virtual COM or similar in, click this then click next. This should successfully install the device driver and allow the software to now see your Naza. If at the last stage you get an error saying the driver could not be installed, you may not have completed step 1 correctly and disabled driver signing, or the driver may be corrupted. In the latter, uninstall the device drivers from the Remove Programs section of control panel, reboot, then install the driver package again from DJI.
If the above has helped, please quote the post and let me know, also any issues please let me know and i'll do my best to help.
If USB Serial Device does not show up in device manager for you or does not disappear when you unplug/plug the USB cable for the Naza THIS GUIDE WILL NOT HELP YOU
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