NEW PHANTOM 4 FIRMWARE ANNOUNCEMENT
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20425 233 2016-3-15
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mark.mwilliams7
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DJI-Ken Posted at 2016-3-27 05:02
How is your internet connection. If there's a download issue, it may be because of a WiFi internet  ...

Hi Ken

This happened to me it kept pausing one my home and work internet connection, all I did was turn off the phantom 4 it then downloaded the firmware with out pausing then turned the phantom 4 back on to load it in. So it seems that the phantom 4 was stopping it download, after that it installed fine with out  a hitch
2016-3-27
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DJI-Ken
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mark.mwilliams7 Posted at 2016-3-27 23:52
Hi Ken

This happened to me it kept pausing one my home and work internet connection, all I did wa ...

Yes, I upgraded several P4's and one of them on the app got stuck at 99%. But after power cycling the P4, it then said completed.
Glad you got it all updated.
2016-3-27
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a.litfin
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I'm unable to install the new firmware. Got the P4 last week. Never flew this drone (because we have a second one :-) ) Today I tried to update to new firmware 1.00.0288. Tried with iPad Air and iPhone 6 plus. Both mention update available, I start but they almost immediately stop and show button "continue to dowload". Pressed uncounted times but doesn't work. Tried with Assisstant on Windows 10. Connected the drone. It says update available. It always stops at 21%. Rebooted the drone and PC numerous times. Doesn't work. OK. Took the macbook. Asssisstant mentions update available. Downloads it until 100%. Yeah. But then again "update error". What's going wrong? Battery is fully charged, rebooted the whole system, controller update was successful. Reformated SD card. What can I do next? Thanks for your help in advance & happy easter!
2016-3-27
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buxdronex
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DJI-Ken Posted at 2016-3-27 18:00
Yes, I upgraded several P4's and one of them on the app got stuck at 99%. But after power cycling  ...

Hi Ken, after firmware upgrade it's recommended  imu and gimball calibration.

kind regards
2016-3-27
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geierdmtr
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DJI-Ken Posted at 2016-3-26 18:30
The adding photo in the advanced tab is working fine.

It does not, Ken.. Says upload fails, try again later on iPhone 6 Plus.
2016-3-27
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skriptorl
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Sorry, not download dng files to android device? And photo & vídeo not separate adjusts?
2016-3-27
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DJI-Ken
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Here is a AirShou screen capture of a 5000m flight. It has been edited for time. Note that when the Phantom reaches over 5000m the RTH point is well behind the the battery's remain capacity. This required returning in Sport mode. The craft did make it back but did not catch up to the RTH point until about 500m from the HP.


2016-3-27
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hsb1215
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DJI-Tim Posted at 2016-3-15 04:43
The update has to be done through the DJI GO app

I'm having trouble with the download.  I've tried it several times and it always says download failed.  Also, now I can't connect the aircraft to the RC.  Actually I can control the aircraft, but not through the app.  What am I missing?
2016-3-27
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ramphex
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What device are you using?
2016-3-27
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mikael
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DJI-Ken Posted at 2016-3-22 09:46
Yes you can bind the Inspire remote with the P4, and the P3 Pro/Adv as well.
Just update the RC to ...

is the other way around also possible? Can I bind the P4 remote to an Inspire and use it as slave controller to control my camera on the Inspire 1 Pro?

Mikael
2016-3-28
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rodger
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Tim, doing the updates to the Phantom 4 is a pure pleasure. Please thank the software engineers for us.
Rodger
2016-3-28
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DJI-Ken
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mikael@ohlen.nu Posted at 2016-3-28 21:56
is the other way around also possible? Can I bind the P4 remote to an Inspire and use it as slave  ...

I'm sorry but you cannot use the P4 as a slave controller for camera control and you also cannot use it as a master and have your Inspire as a slave,
The reason is because the Inspire RC also has a 5.8 RX/TX so the slave can communicate with the master for camera control.
2016-3-28
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mikael
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DJI-Ken Posted at 2016-3-28 22:32
I'm sorry but you cannot use the P4 as a slave controller for camera control and you also cannot u ...

Ok, no problem. I just wanted to ask. As always. Thanks for the quick answer.

Happy easter.
2016-3-28
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Rob_stal
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DJI-Ken Posted at 2016-3-16 01:57
Yes, you are correct.

Ken, is there any way you can contact me privately re-forum points. There seems to be a glitch in the system.
I put this here as I don't know how to contact the mod's privately.

Thanks
Rob
2016-3-28
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buxdronex
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DJI-Ken Posted at 2016-3-28 16:32
I'm sorry but you cannot use the P4 as a slave controller for camera control and you also cannot u ...

Hi Ken, after firmware upgrade of p4, it's advisable imu calibration at low temperature and gimball calibration?
Thanks
2016-3-28
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ZachGoesHard
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How do you access IMU calibration without the IMU error message popping up? I only see the "IMU Calibration" button in the dji go app when there is an IMU error. Although I am no longer showing an error my P4 takes a while to "WARM UP".... HELP?
2016-3-28
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buxdronex
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ZachGoesHard Posted at 2016-3-29 00:48
How do you access IMU calibration without the IMU error message popping up? I only see the "IMU Cali ...

Aircraft menú (drone icon) advanced settings- sensor - Imu. Before start calibration, put your p4 on a perfect level surface.
2016-3-28
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wklaehn
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"2.      Changed procedure for stopping motors during flight. To stop motors during flight, pull the left stick to the bottom inside corner while simultaneously pressing the Smart RTH button. This new procedure will only become available when Remote Controller firmware is updated to the latest version.  "

Does this effect the Phantom 3 or just Phantom 4?

Thanks
2016-3-29
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bill
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Can anyone tell me why you would want to stop the motors in flight.  Referring to #2 to stop motors.  Seems to me this would end up in a crash of some sort.
2016-3-29
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viktor8
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Guys, does anyone of you know why I can't set the bitrate of the video downlink in the "Image Transmission Settings" menu? Near Auto, the "Custom" button appears faded out and I can't tap on it. Is there a specific situation in which it's not possible to press it? Also, how did this person record the screen of the device, is there an app for that?
2016-3-29
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DJI-Ken
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viktor8@hotmail Posted at 2016-3-30 00:49
Guys, does anyone of you know why I can't set the bitrate of the video downlink in the "Image Transm ...

Do you have the aircraft powered on?
and you can screen record with a NVIDIA Shield
2016-3-29
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DJI-Ken
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ZachGoesHard Posted at 2016-3-29 06:48
How do you access IMU calibration without the IMU error message popping up? I only see the "IMU Cali ...

To get the warming up process to be way quicker, do a cold IMU calibration.
Leave the aircraft in a cold place to 10-15 minutes, then pop the battery and power up and have the app and RC already running and in the IMU calibration page. As soon as the app see the aircraft start the IMU calibration on a flat surface.
When finished, it will only take seconds to complete the warm up process.
2016-3-29
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DJI-Ken
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buxdronex Posted at 2016-3-29 06:01
Hi Ken, after firmware upgrade of p4, it's advisable imu calibration at low temperature and gimbal ...

Yes only for the IMU calibration and that's so the startup will be quicker.
2016-3-29
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DJI-Ken
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Rob_stal Posted at 2016-3-29 00:13
Ken, is there any way you can contact me privately re-forum points. There seems to be a glitch in  ...

i have no idea how the forum points work. Post your concerns and I will forward to the department in charge and see what they say.
2016-3-29
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Vylkeer
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DJI-Ken Posted at 2016-3-29 19:37
Do you have the aircraft powered on?
and you can screen record with a NVIDIA Shield

Yes, it's powered on and it doesn't let me customize the bitrate and/or the radio channels. Could there be another reason?
P.S. I thought there was an iOS app to screen-record
2016-3-29
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DJI-Ken
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Vylkeer Posted at 2016-3-30 01:55
Yes, it's powered on and it doesn't let me customize the bitrate and/or the radio channels. Could t ...

Air Shou may let you screen record.
I see, you may be in a CE area and that may be why but I am checking on it.
2016-3-29
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Rob_stal
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DJI-Ken Posted at 2016-3-30 04:42
i have no idea how the forum points work. Post your concerns and I will forward to the department  ...

Well, it seems I have too many points and I was just trying to do the right thing.
Sorry to bother you!
2016-3-29
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Vylkeer
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DJI-Ken Posted at 2016-3-29 20:00
Air Shou may let you screen record.
I see, you may be in a CE area and that may be why but I am che ...

It's alright now! I tried to do it now at home with "SafeToFly (Non-GPS)" in yellow and it allowed me to customize both the transmission channel and bitrate. It didn't allow me to do it when I was outside with "SafeToFly (GPS)" in green, I don't know why. I'm in Italy btw.
2016-3-29
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DJI-Ken
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Vylkeer Posted at 2016-3-30 04:13
It's alright now! I tried to do it now at home with "SafeToFly (Non-GPS)" in yellow and it allowed  ...

Ahh ok I see. There are other solutions for more range but you would have to search the internet.
2016-3-29
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vipersl65
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Where is the link to download the new firmware?
2016-3-29
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Vylkeer
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vipersl65 Posted at 2016-3-30 01:46
Where is the link to download the new firmware?

You can download it via the DJI Assistant 2 desktop app or the DJI GO app for smartphones and tablets.
2016-3-31
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TV cauterets
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Vylkeer Posted at 2016-3-29 22:13
It's alright now! I tried to do it now at home with "SafeToFly (Non-GPS)" in yellow and it allowed  ...

Hi. try this.... on your tablette or smart phone go to Settings and change language (English US). then open dji go App and over HD check that you will see all the settings you looking for. Problem maybe the legislation in some contries in EEC???. P.S check the metric sistem cause it may change from metric to imperial.
cheers

2016-3-31
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Vylkeer
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TV cauterets Posted at 2016-4-1 01:19
Hi. try this.... on your tablette or smart phone go to Settings and change language (English US). t ...

The app was already set in English (US). Btw I solved the problem, for some reasons I couldn't set it one day but now it's allowing me to do it. Pretty weird, don't know the reason for this ...
Thanks for replying anyways
2016-4-3
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kappaOS
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Is their a need to use the assistant software to update or calibration if using the app was successful?
2016-4-5
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