stanislaw.komar Posted at 2016-10-16 03:11
Problem solved! New Firmware fixed everything.

Hello,
Please send me the new firmware to solve the problem. thank u

erick@lightands Posted at 2016-10-15 20:24
Hello,
Please send me the new firmware to solve the problem. thank u

Hi, you can download it on DJI website.

philip.esis@gma Posted at 2016-10-12 22:59
Thank you DJI!

Firmware fixed the battery extender issue.

Hello,
Please send me the new firmware to solve the problem.

Thank you

erick@lightandshadowlb.com

Hello,
Please send me the new firmware to solve the problem.

Thank you
erick@lightandshadowlb.com

Hi same problem no update to download for the X5R cam..

Send firmware to olof@segerbergmedia.se

DJI-Adela Posted at 2016-6-13 08:31
Hi All,
Sorry for the issue.
In this situation, our engineers are working on it.

Hi Adela,

I need such a temporary solution as well. Is there any way to obtain the beta FW mentioned in this forum? I have a OSMO Raw and a OSMO Pro which I like to use with the battery extender. Thanks.
email: RalfHBischoff@yahoo.de

Good morning,

I have a DJI Osmo Battery Extender to use the TB48 Inspire battery with my DJI Osmo and Zenmuse X5.
The Osmo shuts down and only the right led stays on in red.

I leave my email:
gabrielvega@outlook.com

Thanks

o.nobuo Posted at 2016-7-31 19:24
I have had the same problem with my Battery Extender and this is a knwon problem with OSMO firmware.
I got a Beta new firmware from DJI support team (version OSMO_FW_V01.07.02.20) that solved the problem.
Write to them to get the download link...

i had same trouble with my osmo, please send me this firwave, thanks alot
my email : dongphucphothong@gmail.com

Hi DJI, I am still facing this issue with my Osmo Mobile 1. Have a extender battery and unit does not recognize it (red solid light). Can you send me the firm ware OSMO_FW_V01.07.02.20 to kezando@yahoo.com.sg?