fans61b37ad7
lvl.4
Flight distance : 453684 ft
United States
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Well I'll just add my misery to all of yours. I ordered my Combo from Aces Deals in New York on Sept. 27th and have had no delivery yet. I have talked to them and they understand my frustration, but they say they ordered 250 units and have had none delivered as of about a week ago.
Aces' web site says DJI told them deliveries would start on Nov. 20th, and I have not received mine yet. I do not fault Aces Deals, they are forthcoming and sympathetic, but without product they can't ship of course.
By the way they offered to give me my money back, and I declined
I have never had a 2 month wait for anything in my life, except for 3 babies, and they were all delivered on time!!!!!!.
This damn thing better come out of the box gold plated, or I'm going to be steamed.....
Just (Nov 30th) received a message from the dealer, their shipment from DJI in China is scheduled to ship on Dec. 7th. There is no indication how they will be delivered, horse and buggy, pigeon, FedEx, or boat to the warehouse in the New York area.
So there is hope again, but this is the fourth notice DJI has given them and the first three were bogus. I hope this time is the real deal.
Update: Dec 7th 2016
Just checked with the web site of dealer and there is no indication that any of their order from DJI has been shipped to them as promised by DJI. This is the fourth time DJI has failed to keep its promise to this dealer and its customers. There is still time today for that to change, and I'll up-date if it does. Fair is fair.
Update Dec 12th - No change in info at the dealer, they still say that DJI promised to send product out by Dec 7th, and would forward a tracking number so the dealer would know when to expect the shipment. I'm only 15 days away from waiting 60 days for a $1,500 item. Never happened before in my 76 years.
Update: Dec 14th - The dealer has notified us that they have once again been let down by DJI. The dealerr is apologizing, nicely, for the delay, and expressed their disappointment in DJI in not living up to promises again.
Update Dec 21st - No news so far. I'm beginning to believe that the Mavic is so hard to manufacture, or has so many little bugs to fix all the time, that the company is stymied. Perhaps, and this is just supposition on my part, A trailer of product is packed, and about to be shipped, when a bug surfaces that requires retooling the product and the shipment is recalled and unpacked. Let's be reasonable, electronics are tough to make, and particularly the type where so many balls have to be in the "Air" at once to make the thingy work. If that is true, it leaves us in the lurch, stores with empty shelves, and a company retooling every week. So Happy New Year DJI, let's hope that 2017 will have a smoother path to ahead. I'd have canceled my order, but my choice instead of the Mavic, is the Phantom 4 Pro, and it too has trouble with deliveries, so I sit here and wait.
Update: 12/23/16 - Heard from dealer that DJI may be shipping out product now in larger batches, and that our dealer hopes to have a date of shipment to his warehouse by 12/31/16. The dealer alludes to his belief that Mavic may have had some mechanical problems discovered after recent manufacturing processing that has caused the recent delays in shipping. He was not speaking for DJI, it was just his opinion. Now the 5th delay to our dealer. If this is true, I will be 3 months in waiting. Hopes are up again. Happy Holidays to all, and to all a good flight!
Update Jan 2 2017 - My dealer has not changed his messaging from last month saying that DJI was shipping more product lately due to production issues, but that is rumor only. Anyway, the promise of having a shipping time by Jan 1, 2017 apparently has passed, unless something happens later in the day. This is now the 6th delay since Sept 27th when I originally ordered the Mavic Combo. I am really jealous hearing from people all over the globe that they are loving their Mavics. I would like to be loving mine too, but alas, nutt'n honey! Will keep hoping.
Update Jan 18, 2017 - My Dealer says they are receiving shipments of Mavic's in small bunches finally. They will take oldest orders and fill them first. This is good news. I await the tracking code when the time comes. This is ten days less than 4 months I've waited, and finally the drone is arriving. In hindsight, I am glad we will receive the third and perhaps fourth iteration of this bird, with problems resolved that all new gadgets have. I am a happy camper and hope the bird arrives soon.
Update Jan 19, 2017 - The long saga is over. DJI is not shipping to dealers any more until I don't know when. Perhaps March my dealer says with a big maybe. So my Mavic hopes are dashed, and I give up on the whole deal. Think I'll buy the Phantom 4 Pro and screw the foldup stuff. I'll use my Hover Camera for all that. Feel bad, because I have had 3 phantoms in the last few years, and loved the service and flying and camera and all that stuff. Such a shame for DJI to get into this pickle. I wonder how long the next model they come up with will take to deliver? How many dealers will give up too. I hope not. So it has been a long slog, but tomorrow I'll get my bucks back, and move on.
Update Jan 19, 2017 - Just hung up the phone with my dealer, Aces Deals in NYC, and we came to a great agreement, to swap my Mavic order for a Phantom 4 Pro, and he made a great deal for me. It is in stock and I should have it next week, when I'll have some time to fiddle with it. I can't say enough about Aces Deals. They are suffering with no Mavic product for their customers too. I recommend them to anyone, and I am not paid to say that. |
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