My drone didn't return to home
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8053 61 2017-2-20
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fansee09bcd5
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Flight distance : 249534 ft
United States
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Hey, I was flying my drone at 400ft when I hit the return to home button but it never landed... I went to where it was last located in the light log but I do not see it.may e I need to spread my search. But I don understand why it didn't come back I was way above anything.
2017-3-21
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Labroides
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fansee09bcd5 Posted at 2017-3-21 14:10
Hey, I was flying my drone at 400ft when I hit the return to home button but it never landed... I went to where it was last located in the light log but I do not see it.may e I need to spread my search. But I don understand why it didn't come back I was way above anything.

Go to http://www.phantomhelp.com/LogViewer/Upload/
Follow the instructions to upload your flight record.
Come back and post a link to the report it provides and someone here might be able to work out what happened.
2017-3-21
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fansee09bcd5
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Flight distance : 249534 ft
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Here's the link to the video and would anyone suggest a good area to look I already pretty much looked at it's last known location
2017-3-21
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DJI-Jamie
DJI team
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fansee09bcd5 Posted at 2017-3-21 14:10
Hey, I was flying my drone at 400ft when I hit the return to home button but it never landed... I went to where it was last located in the light log but I do not see it.may e I need to spread my search. But I don understand why it didn't come back I was way above anything.

I'm sorry to hear. If you haven't already, please contact the Support team to have the Go app flight records evaluated for a warranty claim. Please ensure that you have the flight records synced prior to contacting them.
2017-3-21
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fansee09bcd5
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Flight distance : 249534 ft
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Yup here it is
2017-3-21
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fansee09bcd5
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Flight distance : 249534 ft
United States
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www.phantomhelp.com/LogViewer/OXHDLQPZJ8B3JF9P55YH/
2017-3-21
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fansee09bcd5
lvl.1
Flight distance : 249534 ft
United States
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http://www.phantomhelp.com/LogViewer/DR26AKAS83WW9AVJUZJA/
2017-3-21
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fansee09bcd5
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Flight distance : 249534 ft
United States
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Hey, why won't it let me upload my flight log. I followed the instructions but it just brings !W to it and doesn't post it
2017-3-21
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G_Sig
First Officer
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fansee09bcd5 Posted at 2017-3-21 16:02
Hey, why won't it let me upload my flight log. I followed the instructions but it just brings !W to it and doesn't post it

You did not post it as link just text.
Here is the link for you.
2017-3-21
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fansee09bcd5
lvl.1
Flight distance : 249534 ft
United States
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Thank you. Do you have any idea to what happened to my drone?
2017-3-21
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Labroides
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fansee09bcd5 Posted at 2017-3-21 16:47
Thank you. Do you have any idea to what happened to my drone?

Posting on just one thread is enough.

Looking at your data, we have a problem in that the flight data just stops 10 seconds after tou begin to RTH so there's a big blank right where we want to see what happened.
RTH began at 14:02.8 after a lost signal.
At 14:12.3 when the data stops, the Phantom had made almost 100 ft towards home and was just getting to 3.5 mph at 400 feet altitude and 47% battery.

Looking back at 9:47 when you had also entered RTH in the same direction and height, your Phantom managed to do 13mph for 10 seconds but then slowed further.
This suggests that the Phantom was battling a headwind as its speed is less than RTH can make in still air.
The speed slowing further suggests gusting conditions.

If your final RTH was also battling against a gusting headwind situation, this is likely to be a factor in the loss of the Phantom.
Being a long way downwind and up high in strong winds is always a bad strategy.
It's likely that your Phantom struggled until reaching a critical low battery state and autolanding.
calculating where this happened in these conditions is too dificult.
It could be anywhere between where it last reported in and your homepoint.

2017-3-21
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blackcrusader
Second Officer
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Taiwan
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Phantom_menace Posted at 2017-2-20 04:51
Yes the flight logs do look like it was connected the whole time- but if it was it would have responded to my many RTH attempts surely?

Although I was only trying through the app. I would try the suggestion of turning RC off next time.

I have seen it where people are in a hurry to do STH and use the auto land feature on the App as it is above the RTH icon.

It is possible in your haste and confusion you to select autoland  If you use your DJO Go App you can upload your flight log there to the DJI Cloud server and the DJI Staff can then access that they will also see all your stick commands as well.  I had a flight where I my GO app crashed and lost RC connection so I simply powered off my remote.  My drone still had a mile to come home so I just sat down and waited and home she came.  Yes like yourself I have RTH setup if signal lost.  I have however hit auto land myself instead of RTH but saw my drone landing and realized I had made an error.
2017-3-21
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blackcrusader
Second Officer
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dcarter0001 Posted at 2017-2-20 06:43
I don't see a RTH icon on the GO app. All I see is the auto take off and the auto land.

It appears after launch and home point initialization.
2017-3-21
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fansee09bcd5
lvl.1
Flight distance : 249534 ft
United States
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Thank you for response. Sorry about the multiple post. I was just trying to get the link together​... I guess tomorrow I will have to spend the whole day looking for the drone. Is there any chance that it would land in the woods or in Water?
2017-3-21
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Michgolden
Second Officer
Flight distance : 822851 ft
United States
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If you haven't already done so, you could "draw a line" from where the RTH kicked on and your home point and do a search along that line, especially if it started to head back towards you at first. If there are any houses etc in that line it may pay off if you ask them if they've seen anything. Good luck!
2017-3-21
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fansee09bcd5
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Flight distance : 249534 ft
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Thanks. I will be sure to do that I'm the morning. I hope I am able to find it. I don't have 2000 to replace it.
2017-3-21
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G_Sig
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fansee09bcd5 Posted at 2017-3-21 18:43
Thanks. I will be sure to do that I'm the morning. I hope I am able to find it. I don't have 2000 to replace it.

If you have Google Earth you can  download klm file from Phantomhelp and use it find it.

2017-3-21
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blackcrusader
Second Officer
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G_Sig Posted at 2017-3-21 19:06
If you have Google Earth you can  download klm file from Phantomhelp and use it find it.
I already posted that in his other thread. He is writing in more than one thread. He has his own thread then posts in other peoples threads.
He has already been advised by DJI not to have multiple threads.


http://forum.dji.com/thread-89679-1-2.html
2017-3-22
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fansee09bcd5
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Flight distance : 249534 ft
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Yes thanks for the help in both threads. I'm new to this and I didn't know how this whole forum works. I'm checking the surrounding area today and I hope I find it. I been talking to. Few people in the area but no one has seen anything. I hope it's just in the top of a tree or something.
2017-3-22
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Salmonslayer
lvl.4
Flight distance : 100220 ft
Canada
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I'm new and very thankful for these threads. So if I have a RC failure, the priority should be 1) use S2 switch to RTH 2) Try RTH on the app and if all fails 3) turn off the RC (do u turn it back on?).??
2017-3-22
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#shotxclvck
lvl.4
Flight distance : 3423297 ft
United States
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lucky you got it back bro!
2017-3-22
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fansee09bcd5
lvl.1
Flight distance : 249534 ft
United States
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Still have not recovered my drone this is day 3 of looking. Today I'm feeling lucky.
2017-3-23
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