Andrea85or Posted at 2017-5-30 22:30
Dear Natalia, Is it possible if you can send me the beta firmware for the P4P that fixes the horizon tilt issues? Many thanks for this.
My DJI account email is:

Got it, will help you handle it soon, please upgrade it through Assistant 2 later and keep me posted, thanks.

Heres how you can reproduce the Gimbal Overload error, simply tilt your phantom about 45 degrees to the right and move the camera up and down. How could DJI have overlooked this during testing? And more importantly, how do they intend to fix this with a software update when it is clearly a design flaw? Only possible solution I see here is to manually grind that corner of the camera down..

DJI Natalia Posted at 2017-6-1 01:55
OK, will help you handle it soon, you could upgrade it through Assistant 2 later.

Hi Natalia. I have a shoot this weekend and it'd be nice to have a healthy horizon maintained. Could I have access to the beta please. Mail address PM'ed.

Regards Natalia I'm also the famous horizon problem with the phantom 4 pro. I would like to have the beta firmware that fixes the problem... my mail alessandroconti24@gmail.com

Montymelon Posted at 2017-6-1 14:14
Frankly this is pathetic. Instead of Natalia having engineering upload the beta to dozens of people, they should be releasing this as an official firmware.

Sure, I agree Monty, but this is obviously how it must be if you are interested in your P4P camera maintaining a more reliable horizon. Hey, my P4 has been sitting on beta since January - I'm not too concerned if my P4P stays on beta either, so long as it flys and the horizon issue is better (if not fixed completely).

Natalia, I'm happy to report back on the beta experiences after I've been given access. I've PM'ed my email, as advised earlier. Thanks.

Montymelon Posted at 2017-6-1 17:11
They really screwed you P4 beta testers didn't they?

Well Monty, in the "Is DJI abandoning it's loyal beta testers" P4 thread, we've resorted to quoting lines from "retty Woman" and "Notting Hill" - so it's gotten serious !!

Anyway, I'm keen for a potential fix for the horizon integrity - if only on my P4P - so will risk being left on this beta version too.

fans70f435bd Posted at 2017-6-1 14:43
Regards Natalia I'm also the famous horizon problem with the phantom 4 pro. I would like to have the beta firmware that fixes the problem... my mail

OK, got it.

Montymelon Posted at 2017-6-1 14:14
Frankly this is pathetic. Instead of Natalia having engineering upload the beta to dozens of people, they should be releasing this as an official firmware.

I do understand, it will not take a long time, please wait patiently, appreciate your patience!

I too was cured by the Beta. I had the worst Tilted Horizon. When flying and filming I was constantly adjusting the tilt based on which way I was flying. I could level it while idling, throttle up and bam it would be off. Today I flew in 20 mph wind and the horizon was ROCK SOLID no matter what I did it maintained a level horizon. This fix is for real and I along with others wonder why they don't release it. Imagine the returned birds they are dealing with in 3 months.

DJI Natalia Posted at 2017-6-1 01:55
OK, will help you handle it soon, you could upgrade it through Assistant 2 later.

Dear Natalia, Still no sign of beta software in the DJI assistant 2.
Can you tell me how long it takes?

Would like the beta as well please. Thanks!

Hi Natalia
I have the bad tilted horizon issues too, can you send the beta fix please mstevens@btinternet.com

hi DJI Natalia.

Could you send me the firmware as well please?  I thought it was just my gimbal that did this!

I have been tearing me hair out with this same issue, Would it be possible to send the firmware my way?

Thanks

Michael Stoute Posted at 2017-6-3 00:02
Dear Natalia, Still no sign of beta software in the DJI assistant 2.
Can you tell me how long it takes?

Michael,
I requested the beta also and provided my account email address (required by DJI to set your access rights so Assistant 2 has visibility of the binary file to install). When I first started Assistant 2 the beta didn't appear  - only the production version. However, I did a 'refresh' and then the beta appeared.

So, if you haven't already, try doing a refresh on the firmware screen once you're logged in with the craft connected.

I also have the same problem. Nothing is working. I tried to do everything that was stated on the first 6 pages, but it still tilts. I am not sure what to do, as the tilt is quite annoying for me when I am trying to take a video. I even put it on a completely level surface, and nothing works. As soon as I take off, and move, the horizon is tilted. Sometimes, however, when I come to a complete stop, the horizon levels out. I have a Phantom 4.

Is there any software for the Phantom 4 that will fix this problem? I will post some pictures when I get some time to fly and take some pictures.

Varun K. Posted at 2017-6-4 16:34
Is there any software for the Phantom 4 that will fix this problem? I will post some pictures when I get some time to fly and take some pictures.

Hi. This is a known issue affecting all Phantom models. This particular fix (yet to be 100% confirmed) is specifically offered in beta firmware for the P4P Only.

Whether it will be offered for the P4 is yet to be advised, although DJI have still not yet released a beta firmware (not with this fix) tested back in January. That doesn't bode well for a future P4 release. However, I still hold hope in thinking that DJI are just waiting on successful testing of the horizon fix with the P4P, prior to rolling it out across their whole Phantom model range - including the P4.

Ok, Thanks!

we have notice the twitch problem, that is another  problem which appears when airspeed from side direction is very high,  we are still working on this... TAT

fansc3e3b1b1 Posted at 2017-6-3 01:31
Would like the beta as well please. Thanks!

What's your DJI account? I would love to help.

Snowwolfwarrior Posted at 2017-6-3 07:01
Hi Natalia
I have the bad tilted horizon issues too, can you send the beta fix please

OK, will help you handle it soon, please connect your Phantom 4 Pro to a PC and upgrade it through Assistant 2.

Michael Stoute Posted at 2017-6-3 00:02
Dear Natalia, Still no sign of beta software in the DJI assistant 2.
Can you tell me how long it takes?

Did you manage to upgrade it?
Or you still have not got the beta firmware?

Bobster999 Posted at 2017-6-4 05:42
hi DJI Natalia.

Could you send me the firmware as well please?  I thought it was just my gimbal that did this!

What's your DJI account (e-mail)? Please replied the message so I can help you, thanks.

CPN083 Posted at 2017-6-4 15:09
I have been tearing me hair out with this same issue, Would it be possible to send the firmware my way?

Thanks

Please message me your DJI account, I'd love to help.

DJI Natalia Posted at 2017-6-4 23:18
Did you manage to upgrade it?
Or you still have not got the beta firmware?

Still not have the beta, refresh the firmware page and re-login didn't help.

DJI Natalia Posted at 2017-6-4 23:16
What's your DJI account? I would love to help.

My dji account email is chucklampe@sbcglobal.net.
Thank you.

Michael Stoute Posted at 2017-6-5 00:53
Still not have the beta, refresh the firmware page and re-login didn't help.

Hi. Your screenshot shows the email account that you're logging in as. Perhaps DJI haven't entered this as the same when enabling your access? Just a thought for Natalia...

Michael Stoute Posted at 2017-6-5 00:53
Still not have the beta, refresh the firmware page and re-login didn't help.

Did you update it successfully? We have upload it to your account.

fansc3e3b1b1 Posted at 2017-6-5 03:18
My dji account email is chucklampe@sbcglobal.net.
Thank you.

I just got the info from our engineers, the official firmware will be released soon, please wait for the official one patiently.

Montymelon Posted at 2017-6-5 17:06
So, Natalia- when is the official firmware coming out?

I just got the info from the engineers, it will be released soon, please keep an eye on our website, appreciate your patience!

DJI Natalia Posted at 2017-6-4 23:17
OK, will help you handle it soon, please connect your Phantom 4 Pro to a PC and upgrade it through Assistant 2.

I tried a refresh but nothing appeared as an update :-(

DJI Natalia Posted at 2017-6-6 00:04
Did you update it successfully? We have upload it to your account.

No, Still no beta update in my dji assistant account (michael@hvr.cc)

Anyone using the BETA firmaware know where the SAFE RETURN HOME switch is. I can't seem to find it in the Beta software and it's driving me crazy...thank..