Mavic crash
687 3 2017-6-19
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fans4fa86fee
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Flight distance : 77060 ft
Philippines
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Have a crash,now my gimbal up and down is not more function. But still can record movie and shooting pictures. What i can doit ?licing ib the Philippines make's all difficult to repair here have to send to China but neet 3-4 months.what can i do?
2017-6-19
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Griffith
Second Officer
Flight distance : 98537 ft
United States
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Can you record and post a video of the gimbal calibration using your phone?
2017-6-19
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DJI Mindy
Administrator
Flight distance : 7 ft
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It seem that camera works fine but the gimbal was damaged.Please contact your re-seller to see if they can help to fix, if not, your drone need to be sent to China for evaluation and repair, I'm sorry for the inconvenience caused.
2017-6-20
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DTK
lvl.4
Flight distance : 1943159 ft
Australia
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There is a few things you can do before sending in DJI.
1. check whether the gimbal arm is broken or damage
2. check whether the cable to the camera is damage or disconnected
3. turn off the AC and restart to see the camera doing its normal calibration.
Good luck
2017-6-20
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