Hello,

I shot some sea pictures with the Mavic and noticed a color shift at about a 1/4 down the picture. This shift produces a horizontal line where the color changes. (see picture)

Any idea of where this comes from? And how to repair it?

Thanks!

I meant 3/4 down the picture (see the mast on the first pic)

Only shows up when the camera is in portrait orientation, purportedly fixed in the latest firmware.

                                 
                        
                 

Was a bug introduced in the .800 firmware that was fixed in the .900 firmware.
Specifically a blue shift on the bottom 1/3 of an image of the DNG file in portrait orientation.

I'm sorry for the experience with our product. Could you please upload several original pictures from SD card to Dropbox or Google driver and then post the link here? We need this for analysis.
Besides, please help to check the firmware version of your Mavic Pro, thanks in advance.

Ex Machina Posted at 2017-7-11 11:15
Only shows up when the camera is in portrait orientation, purportedly fixed in the latest firmware.

+1. Supposedly a white balance issue. Doesn't happen for me on latest firmware.

Hi everyone,

Thanks a lot for your answers! I'm disappointed, but at least I know it's not a hardware issue.
Here's the DB link with a few original DNGs:
https://www.dropbox.com/sh/7vatd ... KL9bK3eBppl6Ta?dl=0

I guess it can be fixed in Photoshop...

Best,
Thomas

DJI Mindy Posted at 2017-7-11 19:22
I'm sorry for the experience with our product. Could you please upload several original pictures from SD card to Dropbox or Google driver and then post the link here? We need this for analysis.
Besides, please help to check the firmware version of your Mavic Pro, thanks in advance.

Thanks
Here's the DB link with a few original DNGs:
https://www.dropbox.com/sh/7vatd ... KL9bK3eBppl6Ta?dl=0

thomasoberlino Posted at 2017-7-12 01:35
Thanks
Here's the DB link with a few original DNGs:
https://www.dropbox.com/sh/7vatd ... KL9bK3eBppl6Ta?dl=0

Thank you very much, please try to update the firmware to the latest version as other customer suggested, I have feedback this issue to our engineer for analysis, I will come back to you once I hear from them, appreciate your patience.

DJI Mindy Posted at 2017-7-12 03:36
Thank you very much, please try to update the firmware to the latest version as other customer suggested, I have feedback this issue to our engineer for analysis, I will come back to you once I hear from them, appreciate your patience.

Exellent. A great support team.

Sorry, this is a known issue which has been fixed. It is related to DNG header (but not the raw image data). Please upgrade the firmware to v01.03.0900 (Jun. 22, 2017) to fix this.

Post on 11# is from our R&D engineer, please update the firmware to the latest version at your most convenience and keep us posted if there is further questions.