No Maps in GO 4 app
2047 13 2017-7-26
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dldp-sp
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I noticed that the latest GO 4 app does not show a map for some reason. It's just gray. I have rebooted and closed and reopened the app but still no map. Without the map it is unsafe to fly. I running on a iPad Pro 10.5 Anyone else having this problem? No problem with the regular GO app
Regards,
Tom

2017-7-26
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snath
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Not sure that happened, having the same issue with the DJI Go APP, can't get the maps to render even at the house. My DJI Go 4 app has not shown that issue, not sure what DJI is doing.
2017-7-26
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Blackwood
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After reading this post I opened the app on my phone and the map window popped right up even with no drone connected.
2017-7-26
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raven4
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Blackwood Posted at 2017-7-26 17:38
After reading this post I opened the app on my phone and the map window popped right up even with no drone connected.

huh? I had to connect to the internet to re-download a local map. But, after that, everything was OK.
2017-7-26
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snath
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I can get the map for the DJI Go 4 and GSP but when I open up the DJI Go, it does not show the map. I have an iPad Pro, I used to be able to get the maps but no longer.
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2017-7-26
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dldp-sp
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I read in another post that deleting the app and reinstalling it solved the problem. I did that and all is good now.

Tom,
2017-7-26
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DJI Mindy
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dldp-sp Posted at 2017-7-26 23:56
I read in another post that deleting the app and reinstalling it solved the problem. I did that and all is good now.

Tom,

It's good to know the map issue gets sorted, please keep us posted if it happens again.
2017-7-27
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DJI Mindy
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snath Posted at 2017-7-26 20:28
I can get the map for the DJI Go 4 and GSP but when I open up the DJI Go, it does not show the map. I have an iPad Pro, I used to be able to get the maps but no longer.

Please open Cache Map in the Background with network to see if the map will show up.You can also try to reinstall the APP.
2017-7-27
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allanart
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As Tom has said (#6 above). No maps following upgrade (iOS Version) but the map is restored following a complete re-install of the App. Note. This was the case even with Cache Map in Background enabled.
Regards
Allan
2017-7-27
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snath
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Thanks all, re-installed the APP and got the maps back, not sure why we have to go thru this all the time
2017-7-27
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RichJ53
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I saw this post and verified that after this Go 4 App update that all of my devices were working correctly. this screen shot is the iPhone 7
Rich

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2017-7-27
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fansb3675e68
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I had the same problem.  Maps were loaded and working perfectly one day, then next day no maps.  No IOS or App update had occurred.  I did what DJI Mindy suggested and turned on setting "Cache Map in the Background".  Then a few seconds later maps were loaded.  No reinstall needed.   Thanks DJI Mindy!
2017-10-27
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Mike-the-cat
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This problem can be solved by selecting another aircraft while in the start screen of Go (you don't have to own that model), wait for it to open a pilot view and then toggle back to your present aircraft. I have no idea why this works but it does.
2017-10-27
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DJI Mindy
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fansb3675e68 Posted at 2017-10-27 14:49
I had the same problem.  Maps were loaded and working perfectly one day, then next day no maps.  No IOS or App update had occurred.  I did what DJI Mindy suggested and turned on setting "Cache Map in the Background".  Then a few seconds later maps were loaded.  No reinstall needed.   Thanks DJI Mindy!

You are welcome, glad the problem got sorted out.
Please keep us updated if you have any further question.
2017-10-28
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