RC is dead after the newest update
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biuro.cdastudio
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Flight distance : 80656 ft
Poland
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Hello guys,

I updated RC by iphone SE.
Everything went ok, I got success.
I updated aircraft phantom 3 advanced by computer. It went good too.
I thought that was the end and I can worked, but ... nope.
Remote Control is totally dead. I was trying took out battery and inserted but its not working.
When I connect RC to the computer nothing happened. No light, no sound.

What's happened? Have you got any experience in this situation?

Here are all information about updates, firmware:
APP: 3.1.13  iphone SE
RC: v 1.8.0  //  gl 300c
FIRMWARE: PH3 1.11.20


Here is an information from aircraft after update:

========== 2014.01.01 00:00:12 remo-con disconnect======
Packet: P3S_FW_V01.09.0060.bin
Upgrading ...
Result: Success.

========== 2016.08.05 22:43:42 =====================
Packet: P3S_FW_V01.09.0060.bin
Result: Abort.
The firmware on the SD card is identical to or older than the current firmware on the aircraft.

========== 2016.08.05 22:51:42 =====================
Packet: P3S_FW_V01.09.0060.bin
Result: Abort.
The firmware on the SD card is identical to or older than the current firmware on the aircraft.

========== 2014.01.01 00:00:12 remo-con disconnect======
Packet: P3S_FW_V01.10.0090.bin
Upgrading ...
Result: Success.

========== 2014.01.01 00:00:12 remo-con disconnect======
Packet: P3S_FW_V01.10.0090.bin
Result: Abort.
The firmware on the SD card is identical to or older than the current firmware on the aircraft.

========== 2014.01.01 00:00:11 remo-con disconnect======
Packet: P3S_FW_V01.11.0020.bin
Upgrading ...
Result: Success.






Thank you,
R

2017-7-29
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DJI Diana
Administrator
Flight distance : 2408 ft

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Can you power on the RC and the drone? What is the lights status of the RC?
2017-7-30
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Waba Waba
lvl.4
Flight distance : 5894029 ft
United States
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Hmm interesting... What happens when you try to charge it?
2017-7-30
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biuro.cdastudio
New
Flight distance : 80656 ft
Poland
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DJI Diana Posted at 2017-7-30 18:16
Can you power on the RC and the drone? What is the lights status of the RC?

Nothing happens, RC it is dead
2017-7-31
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biuro.cdastudio
New
Flight distance : 80656 ft
Poland
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Waba Waba Posted at 2017-7-30 18:19
Hmm interesting... What happens when you try to charge it?

Normally it is a little warm
2017-7-31
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DJI Diana
Administrator
Flight distance : 2408 ft

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biuro.cdastudio Posted at 2017-7-31 00:38
Nothing happens, RC it is dead

If so, I would recommend you send it in for diagnosis and repair. Please contact the Support to start a case. http://www.dji.com/support
2017-7-31
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fans0e669748
New
Flight distance : 1686755 ft
Poland
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Unfortunately I have same issue, after upgrade RC not turn on, no charging lights. It looks like totally dead;(
2017-8-3
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